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About the Role
As a Network Specialist, you will maintain critical network infrastructure, respond to incidents, troubleshoot issues, implement changes, and support network projects to ensure the delivery of critical digital services across NSW. You will monitor network performance, improve service reliability, and support the design, installation, and maintenance of network infrastructure.
Responsibilities
- Support and maintain critical network infrastructure.
- Respond to incidents and troubleshoot issues.
- Implement infrastructure changes.
- Support network projects.
- Monitor network performance.
- Improve service reliability.
- Support the design, installation, and maintenance of network infrastructure.
Requirements
- Experience supporting and maintaining network infrastructure in a complex ICT environment.
- Ability to identify issues, analyse information, and deliver practical solutions.
- Strong customer focus and commitment to delivering reliable, high-quality services.
- Sound knowledge of network technologies, operations, and cyber security practices.
- Willingness to keep skills current as technology evolves.
- Ability to manage competing priorities, respond to incidents, and deliver outcomes in a fast-paced environment.
- Strong communication and collaboration skills.
- Confidence to work effectively with colleagues, customers, and technical stakeholders.
- Proactive approach to continuous improvement.
- Eye for detail and focus on enhancing service reliability and performance.
- Team-first mindset.
- Willingness to share knowledge, support others, and contribute to a positive and inclusive workplace culture.
- This role may include on-call, weekend and after-hours work.
- Must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.
- Subject to standard pre-employment checks, including a criminal record check.
Skills
- Network infrastructure support and maintenance
- Incident response
- Troubleshooting
- Infrastructure implementation
- Network project support
- Network performance monitoring
- Service reliability improvement
- Network infrastructure design, installation, and maintenance
- Cyber security practices
- Communication
- Collaboration
Location
- Parramatta
Work Type
- Full-time
- Temporary (2 years)
- Flexible working supported
Experience Level
- Relative to experience
Salary/Compensations
- $116,981 to $129,492 + super
Benefits
- Flexible working options
- Impactful projects
- Collaborative, diverse team
- Workplace adjustments available
About the Company
- Together we shape thriving communities, public spaces, places and economies.
- At the Department of Planning, Housing and Infrastructure (DPHI), you could shape your world while helping us shape the future of NSW.
- Together, we create vibrant communities, places and precincts, and manage land, assets and property.
- Join our team and shape your world in a workplace that empowers you to do your best work and build a meaningful career.
- In this role, you’ll help shape lives and communities across NSW while growing your own career, supported by flexible work options, impactful projects and a collaborative, diverse team.
- As a high-performing and inclusive organisation that reflects the communities we serve, we value your lived experience and cultural knowledge, and we are committed to helping you thrive through flexible arrangements, workplace adjustments and a culture where everyone feels supported, connected and belongs.
Equal Opportunity
- We encourage and support applications from people with disability.
- We value your lived experience and cultural knowledge.
- We are committed to helping you thrive through flexible arrangements, workplace adjustments and a culture where everyone feels supported, connected and belongs.