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About the Role

We are seeking a Senior Account Supervisor to support a portfolio of clients requiring both corporate communications counsel and consumer storytelling. This individual will serve as a day-to-day client lead, manage integrated account programs, and develop communications strategies to strengthen corporate reputation while increasing brand awareness and consumer relevance. The ideal candidate is data- and insights-driven, news-obsessed, culturally curious, and entrepreneurial, understanding the interplay of corporate reputation, executive visibility, thought leadership, consumer engagement, and earned media.

Responsibilities

Serve as a day-to-day client lead, developing trusted relationships and providing strategic counsel across corporate and consumer communications.
Manage integrated account teams, ensuring projects, deliverables, budgets and timelines remain on track.
Develop a deep understanding of each client’s business, industry, audiences, competitors and reputation priorities.
Translate business and communications objectives into integrated programs that engage consumers, employees, business stakeholders and the media.
Identify opportunities to expand client relationships by anticipating emerging needs and recommending new ideas and solutions.
Contribute strategic and creative thinking to client meetings, brainstorms, new business presentations and internal initiatives.
Develop communications strategies that connect corporate narratives with compelling, culturally relevant consumer stories.
Support corporate reputation, executive visibility, thought leadership, brand positioning, product and service communications, and issues preparedness.
Identify opportunities for clients to participate credibly in conversations related to business, culture, consumer behavior and industry trends.
Create high-quality materials, including messaging, communications plans, press releases, media pitches, executive talking points, bylines, social content, award entries, white papers and presentations.
Collaborate with digital, social, creative and analytics teams to deliver integrated programs across multiple channels.
Use research, cultural insights and performance data to shape recommendations and strengthen program results.
Develop and execute earned media strategies spanning business, consumer, lifestyle, trade and top-tier national outlets.
Build compelling stories using client news, executive perspectives, original research, consumer insights and cultural trends.
Conduct proactive media outreach to secure corporate, feature, thought leadership and consumer-focused coverage.
Build and maintain strong relationships with relevant journalists, editors, producers and other media contacts.
Monitor the news cycle and cultural landscape to identify timely media opportunities, emerging issues and potential newsjacking moments.
Incorporate influencers and creators into integrated communications programs when appropriate to the client’s brand and objectives.

Requirements

6+ years of agency or in-house public relations or communications experience, including work across both corporate and consumer-facing brands.
Experience managing integrated programs that combine corporate reputation, brand storytelling, executive visibility and earned media.
Strong relationships with business, consumer, lifestyle, trade and top-tier media.
Demonstrated ability to serve as a trusted day-to-day client lead and manage multiple account workstreams.
Exceptional writing and editing skills across corporate, consumer and executive communications materials.
Strong strategic thinking, cultural awareness and understanding of how communications support business and reputation goals.
Experience using media relations and monitoring platforms such as Muck Rack and Cision.
Ability to manage multiple deadlines, priorities and accounts in a fast-paced agency environment.
A proactive, collaborative and solutions-oriented mindset, along with a great sense of humor.

Skills

Corporate Communications
Consumer Storytelling
Client Lead
Integrated Account Programs
Communications Strategies
Corporate Reputation
Brand Awareness
Consumer Relevance
Data-Driven
Insights-Driven
News-Obsessed
Culturally Curious
Entrepreneurial
Executive Visibility
Thought Leadership
Earned Media
Media Relations
Influencer Relations
Writing
Editing
Strategic Thinking
Cultural Awareness
Muck Rack
Cision

Location

New York City

Work Type

On-site
Workplace flexibility

Experience Level

Senior

Salary/Compensations

$95,000 - $115,000

Benefits

Competitive base salary and bonus opportunity
Medical, dental and vision coverage
Company-paid life insurance and flexible spending accounts
401(k) plan with company match
Monthly allowance for cell phone and office equipment
Generous PTO and paid parental leave
Transit benefits
Professional learning and development opportunities
Medical, dental, vision, disability, 401(k) matching, paid time off, and/or other benefits

About the Company

Peppercomm, a Ruder Finn company, is an award-winning strategic communications and marketing agency.
For more than 30 years, Peppercomm has helped established brands and emerging companies strengthen their reputations, connect with consumers and navigate complex business and cultural conversations.
The agency combines corporate communications expertise, consumer insight, creativity and earned media to develop integrated programs that build brand relevance and support business goals.
Peppercomm has received numerous industry accolades, including recognition from Crain’s Best Places to Work in NYC, PRNews Agency Elite 100 and PR Daily’s Top Agencies, along with campaign awards from the PR Daily Awards, PRovoke SABRE Awards, PRNews Platinum PR Awards and Bulldog PR Awards.

Equal Opportunity

Ruder Finn provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Ruder Finn will not tolerate discrimination or harassment based on any of these characteristics.
Ruder Finn believes that diversity and inclusion among our employees is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.