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About the Role
Capital One Product Management is a dynamic field focused on reimagining the status quo, identifying value creation opportunities, and driving innovative customer experiences through technology. This role will build and maintain enterprise-level functionality for client identity, profiling, and relationship management, enabling associates with real-time business client relationship views for efficient issue resolution and targeted servicing.
Responsibilities
- Build and maintain enterprise-level functionality governing business identity, profiling, Matching and elevation model.
- Manage the foundational relationship architecture and identity data for a seamless servicing environment.
- Empower associates across operations, call centers, and digital platforms with real-time, comprehensive views of business client relationships.
- Drive a dedicated product strategy for Business Customers, prioritizing active clients and those with complex, multi-LOB portfolios.
- Maintain vital connections to potential prospects.
Requirements
- A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing.
- Bachelor's degree in any field and 4 years of Product Management experience.
- Experience translating business strategy and analysis into consumer facing digital products.
Skills
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Location
- McLean, VA
- New York, NY
- Richmond, VA
Work Type
- Full-time
Experience Level
- Senior Manager
- 4 years of Product Management experience
Education Level
- Bachelor's Degree
- Master's Degree
Salary/Compensations
- McLean, VA: $200,700 - $229,100
- New York, NY: $219,000 - $249,900
- Richmond, VA: $182,500 - $208,300
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
About the Company
- Capital One believes its portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms society and the industry.
Equal Opportunity
- Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
- Capital One promotes a drug-free workplace.
- Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.