Night Audit at BBL Hospitality | Albany, NY, US | Rezi

Night Audit at BBL Hospitality

Night Audit

BBL Hospitality · Albany, NY, US

Yesterday

Night Audit

BBL Hospitality · Albany, NY, US

2 days ago
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About the Role

COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability.

Responsibilities

  • Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates
  • Prepares for group check in and out, and VIP arrivals
  • Becomes informed of events/functions in the hotel during the shift
  • Checks guests out of the hotel
  • Processes customer payments according to established policies and procedures
  • Responds to guest requests promptly
  • Promotes hotel services, facilities and outlets
  • Provides guests with information such as local attractions and directions to increase guest satisfaction
  • Resolves minor guest complaints to the satisfaction of the customer
  • Informs supervisor of major problems, complaints, disturbances or unhappy guests
  • Books guest reservations or coordinates with reservation center
  • Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit
  • Posts all charges
  • Completes cashier’s report, prepares deposit and counts cashier bank
  • Issues, controls and releases guest safe-deposit boxes
  • Reconciles point of sale areas of Banquets, Lounge, and the Restaurant and all cash, credit card and related sales activity
  • Reconcile room rates charged
  • Reconcile all revenues to Property Management System
  • Performs night audit functions in Property Management System
  • Able to perform Manager On Duty responsibilities during audit shift

Requirements

  • Audit experience is preferred, but not required
  • Excellent math and reasoning skills
  • Must be able to deal with intoxicated guests
  • Ability to organize work, using independent judgment to perform tasks, honesty, dependable with a positive attitude
  • Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs

Location

  • Albany, NY

Work Type

  • Full Time
  • Overnight

Education Level

  • High school diploma or equivalent

Salary/Compensations

  • $18.00 - $20.00 Hourly

Benefits

  • Paid Time Off
  • 401K Investment
  • Referral Bonus
  • Associate Development Plan Opportunities
  • Internal Promotion Opportunities
  • Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
  • Associate Travel Program Discounts

About the Company

  • Hospitality - Hotel