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About the Role
As an Aquatics Swim Administrator, you will provide high-quality customer service by engaging and building relationships with members and guests. You will assist members with account maintenance, possess a thorough understanding of Life Time Swim products and services, anticipate member needs, and promote and sell programs, products, and services.
Responsibilities
- Processes all member paperwork including registrations, cancellations, confirmation e-mails, and filing
- Responds to all member needs and requests
- Initiates and maintains positive relationships with all members and guests
- Promotes all Life Time programs, products, and services
Requirements
- High School Diploma or GED
- 1 year of Customer Service experience
- Adult, Child, and Infant CPR/AED certified (completed within 60 days)
- First Aid certified (completed within 60 days)
Skills
- Customer Service
- Sales
- Retail
Work Type
- Full-time
Experience Level
- 1 year of Customer Service experience
- Swim Lesson Instructor or Coaching experience
- 1 year of experience in a sales or retail related position
Education Level
- High School Diploma or GED
Salary/Compensations
- $20.25 - $27.25 per hour
Benefits
- A fully subsidized membership
- Discounts on Life Time products and services
- 401(k) retirement savings plan with company discretionary match (21 years of age and older)
- Training and professional development
- Paid sick leave where required by law
- Medical, dental, vision, and prescription drug coverage
- Short term and long term disability insurance
- Life insurance
- Pre-tax flexible spending and dependent care plans
- Parental leave and adoption assistance
- Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
- Deferred compensation plan, if the team member meets the required income threshold
About the Company
- Life Time is a place for everyone.
Equal Opportunity
- As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.