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About the Role

The Queens Community Justice Center seeks a Program Manager to lead a new court-connected youth firearm intervention initiative. This role will oversee daily program implementation, ensure participants receive coordinated, trauma-informed services, supervise staff, and liaise with court stakeholders.

Responsibilities

Lead the day-to-day implementation of the Youth Firearm Intervention Services program, ensuring high-quality service delivery, strong participant engagement, and compliance with program requirements.
Supervise and support program staff, including the Court-Based Intake Specialist, and coordinate closely with mentors, workforce development staff, and clinical staff involved in participant service delivery.
Oversee participant case planning and service coordination to ensure that each youth receives individualized, trauma-informed, and goal-oriented support.
Maintain systems for tracking referrals, enrollment, engagement, service participation, court reporting, and participant progress.
Monitor program performance and support implementation of quality assurance practices in collaboration with Justice Center directors and data staff.
Participate in regular internal case review meetings and help ensure alignment across mentoring, clinical, workforce, and court-based components of the program.
Conduct comprehensive participant assessments following initial intake, using a structured assessment tool and clinical interviewing to identify participant risks, strengths, needs, and service priorities.
Develop individualized service plans in collaboration with participants, mentors, and other relevant staff.
Provide direct clinical services to participants, including short-term counseling, crisis intervention, psychoeducation, and trauma-informed therapeutic support.
Facilitate healing-centered and trauma-informed groups for participants impacted by chronic violence, trauma, and justice involvement.
Support participants’ connection to additional behavioral health services, including referrals to longer-term counseling and other specialized services as appropriate.
Help ensure that services are responsive to the developmental, cultural, and behavioral health needs of adolescents and young adults.
Serve as a primary program representative with the Queens Youth Part and collaborate closely with the Court-Based Intake Specialist to ensure timely communication with judicial stakeholders, including the Judge, Resource Coordinator, defense counsel, the Queens District Attorney’s Office, and other court partners.
Ensure that participant service plans reflect both assessed needs and relevant court expectations, while maintaining a youth-centered and rehabilitative approach.
Review participant progress, barriers to engagement, and service participation in preparation for court updates and case conferences.
Participate in case conferences with court stakeholders and internal staff as needed to support coordinated planning and problem-solving.
Complete court reports for participants.
Help structure feedback to court stakeholders in a way that supports both individual case management and broader learning regarding the needs of youth charged with gun-related offenses.
Support staff in engaging young people who may be ambivalent about services, difficult to reach, or impacted by significant trauma, instability, and system distrust.
Work with mentors and other staff to ensure participants are connected to wraparound supports, including workforce development, education, housing resources, family support, and benefits-related services.
Provide consultation and support to staff around crisis response, de-escalation, family engagement, and participant retention.
Help remove barriers to participation by supporting flexible, responsive, and relationship-based service delivery.
Ensure timely, accurate, and high-quality documentation of assessments, service plans, participant contacts, progress notes, and court-related communication.
Work collaboratively with the Center’s data and research staff to support reporting requirements, performance monitoring, and data-informed program improvement.

Requirements

LMSW and 5-7 years pre or post Master’s relevant full time experience is required.
At least 2 years of supervisory experience is required.
Sifi certified or must obtain a Sifi certification within 12 months of hire date required.
Experience working with adolescents or young adults impacted by justice involvement, violence, trauma, or behavioral health needs.
Experience providing trauma-informed clinical services, including assessment, counseling, crisis intervention, and service planning.
Experience supervising staff, interns, or multidisciplinary teams strongly preferred.
Knowledge of adolescent development, trauma, community violence, diversion, and youth engagement strategies.
Demonstrated experience working collaboratively with courts, probation, schools, behavioral health providers, or other youth-serving systems preferred.
Strong writing, organizational, and communication skills, including the ability to synthesize participant progress and service needs for multiple audiences.
Familiarity with Queens communities and the service landscape for justice-involved youth and families.
Bilingual skills are a plus.
All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire.

Skills

Trauma-informed clinical services
Assessment
Counseling
Crisis intervention
Service planning
Supervision
Adolescent development
Trauma
Community violence
Diversion strategies
Youth engagement strategies
Court collaboration
Probation collaboration
School collaboration
Behavioral health provider collaboration
Youth-serving systems collaboration
Writing skills
Organizational skills
Communication skills
Bilingual skills

Location

Queens, New York

Work Type

Full time
On site

Experience Level

5-7 years pre or post Master’s relevant full time experience
At least 2 years of supervisory experience

Education Level

LMSW

Salary/Compensations

$90,000 - $105,000

Benefits

Comprehensive healthcare with a national network
Free basic dental coverage
Vision insurance
Short-term and long-term disability
Life insurance
Flexible spending accounts including commuter FSA
Talkspace
Ginger
403(b) retirement plan with a two-to-one employer contribution up to 5%

About the Company

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice.
Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods.
With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: Operating Programs, Conducting original research, and Providing expert assistance and policy guidance.
Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org.

Equal Opportunity

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law.
We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system.
Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.