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About the Role

The General Manager is responsible for the financial and operating performance of the venue, optimizing profitability, fostering accountability, meeting growth objectives, facilitating collaboration, and driving employee retention and development.

Responsibilities

Analyze operations to evaluate performance and identify areas for cost reduction, program improvement, or policy change.
Appoint department heads and delegate responsibilities.
Establish departmental responsibilities and coordinate functions among departments and sites.
Confer with ownership, advisors, and team members to discuss issues, coordinate activities, and resolve problems.
Coordinate the development and implementation of budgetary control systems, recordkeeping, and administrative processes.
Direct and coordinate financial and budget activities to fund operations, maximize investments, and increase efficiency.
Direct human resources activities, including approving plans, selecting staff, and organizing departments.
Direct, plan, and implement policies, objectives, and activities to ensure continuing operations, maximize returns, and increase productivity.
Implement corrective action plans to solve organizational or departmental problems.
Prepare and present reports on activities, expenses, budgets, and other business-impacting items.
Represent the organization and promote its objectives at official functions.
Serve as liaison between the organization, shareholders, and outside organizations.
Administer programs for site location selection, construction needs, and equipment/supply provision.
Direct and coordinate activities related to production, pricing, sales, and distribution.
Provide strategic direction to all departments.
Negotiate or approve contracts and agreements with suppliers, distributors, and other entities.
Organize and approve promotional campaigns.
Prepare budgets for approval, including funding and program implementation.
Review team member reports and recommend approval or suggest changes.
Research new technologies to increase business efficiency.
Schedule and monitor continued training seminars for team members on operational, safety, and legal responsibilities.
Perform additional duties as assigned by the VP of Venue Management.

Requirements

Prior responsibility in daily P&L management and budget oversight of $1MM or greater.
Proven management and leadership experience in the food and beverage, recreational, and entertainment industry.
Operational knowledge of F&B, entertainment, and sport clubs, as well as parties, corporate events, and teambuilding.
Prior experience in contracting or overseeing others who have sold corporate sponsorships, birthday parties, corporate parties, tournaments, leagues, camps, fitness programming, and other related services.
Prior experience managing marketing programs.
Operational knowledge of risk management.
Skilled at identifying and creating opportunities to deliver revenue goals.
Sports programming and sports event operations expertise required.
Ability to travel to national events and regionally by car.
Must be able to lift 40 pounds waist high.
Will be required to sit for extended periods of time operating a computer.
Will be required to conduct venue tours.

Skills

Leadership
Financial Management
Budget Oversight
Operations Management
Food and Beverage Operations
Recreational Operations
Entertainment Operations
Contract Negotiation
Marketing Program Management
Risk Management
Revenue Generation
Sports Programming
Sports Event Operations
Interpersonal Skills
Communication Skills
Problem-Solving
Strategic Planning

Location

New York, NY

Work Type

Seasonal Full-Time

Experience Level

Management
Leadership

Education Level

Bachelor's degree in business management, sports management, marketing, hospitality, related field, or equivalent experience preferred.

About the Company

The Standard Hotel Ice Rink is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of New York, NY.
You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
The Standard Hotel Ice Rink is managed by Sports Facilities Management LLC, a Sports Facilities Companies (SFC) company.
SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities.
We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth.
Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice.
Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service.
We are growing rapidly and looking for high performers at every level to grow with us.