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About the Role
As a Building Superintendent (Live-in) with Shiplake Properties, you will be responsible for performing general building and property maintenance. You'll play a key role in ensuring a safe, clean and orderly environment for our residents and contribute to their positive living experience.
Responsibilities
- Respond promptly and efficiently to work orders, addressing maintenance needs with a focus on quality and resident satisfaction.
- Monitor all areas of the premises for ongoing maintenance requirements and carry out preventative maintenance programs as directed.
- Perform tasks such as replacing fuses, clearing drains, repairing furniture, painting, pressure washing, replacing floor and ceiling tiles, and cleaning windows and light fixtures.
- Provide general assistance to skilled tradespersons (e.g., mechanics, electricians, carpenters, plumbers, painters).
- Conduct regular maintenance checks to ensure all life safety, building, and support systems are functioning properly.
- Assist with suite turnover responsibilities, including patching, painting, and replacing fixtures as needed.
- Maintain all work areas in a clean, orderly, and safe manner; ensure proper care in the use of tools, equipment, and supplies.
- Adhere to established policies and procedures regarding quality assurance, safety, environmental protection, and infection control.
- Perform outdoor work, including gardening, cutting grass, and snow removal as necessary.
- Establish and maintain communication with other departments to ensure resident needs are met.
- Comply with Health and Safety and WHMIS requirements for Personal Protective Equipment.
- Ensure resident privacy during the performance of duties.
Requirements
- Basic knowledge of mechanical and electrical systems, plumbing and carpentry; ability to read and interpret manuals related to equipment and building systems.
- Commitment to exceptional customer service and a positive attitude.
- Must be able to work well under pressure in emergency situations.
- Must possess excellent interpersonal, written and verbal communication skills.
- Basic computer literacy for work order systems and communication.
- Professional manner and ability to work independently.
- Proven problem-solving and analytical skills to identify and address maintenance issues effectively.
- Previous experience in maintenance or live in superintendent is an asset.
- BES certificate is considered a valuable asset.
Skills
- Mechanical systems
- Electrical systems
- Plumbing
- Carpentry
- Customer service
- Interpersonal communication
- Written communication
- Verbal communication
- Computer literacy
- Problem-solving
- Analytical skills
Location
- Live-in
Work Type
- Full-time
Experience Level
- Previous experience in maintenance or live in superintendent is an asset
Education Level
- BES certificate is considered a valuable asset
Salary/Compensations
- $44,000 – $47,000 CAD annually inclusive of room and board
Benefits
- Variable Bonus Program
- Extended Health Coverage
- Maternity Leave Top-Up
- Employee Assistance Program (EAP)
- Paid Time Off
- Education Reimbursement
- Individual Development Program
- Continuous Improvement Initiatives
- Service Awards
- Rewards Platform
- Employee Referral Program
- Performance Feedback and Reviews
- Birthday Day Off
- Company Social Events
- Gym Membership Discount
- Collaborative Workspace
- Flexible Work Environment
About the Company
- Shiplake Properties Ltd. is a third-generation family-owned business, constructing urban residences for nearly 80 years.
- We own and manage a variety of apartment complexes tailored to different lifestyle needs.
- With a focus on innovation, service, and community, we pride ourselves on fostering supportive and dynamic workplaces where employees can grow and thrive.
- Shiplake Properties is proud to be Certified™ by Great Place to Work®, the global authority on workplace culture, employee experience and leadership behaviour, based on what employees say.
- Great Place to Work® Certification™ is recognized worldwide and is the global benchmark for identifying and distinguishing outstanding employee experience.
- As a member of our team, you can expect to be part of an organization that is committed to creating a workplace where you can be both focused and fulfilled.
- We are a company that empowers our team members to make a difference through our core values: customer obsession, innovation, operational excellence, and a commitment to long-term thinking.
Equal Opportunity
- We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices.
- We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work.
- We welcome applications from a wide range of qualified candidates, including people with disabilities.
- If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.