Manager, Solution Sales, Service Collection at Atlassian | CA, US | Rezi

Manager, Solution Sales, Service Collection at Atlassian

Manager, Solution Sales, Service Collection

Atlassian · CA, US

2 days ago

Manager, Solution Sales, Service Collection

Atlassian · CA, US

2 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now
Resume preview

Tailor your resume to this Manager, Solution Sales, Service Collection role.

Rezi rewrites your resume against Atlassian's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Manager, Solution Sales, Service Collection posting at Atlassian — free, in seconds.

About the Role

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. Our Enterprise Solution Sales team builds and implements effective sales strategies, driving adoption of key products and services among our largest customers. We are hiring a Manager, Solution Sales Executive to lead a team of experienced Solution Sales Executives focused on our Service Collection — Jira Service Management (JSM), Opsgenie, Statuspage, and related integrations that drive service excellence, incident management, and operational efficiency across Enterprise and Strategic accounts.

Responsibilities

  • Lead and develop a team of experienced enterprise solution sellers, exceeding quarterly and annual bookings and OKR targets
  • Execute strategic business plans that drive Land & Expand motions for JSM across Enterprise and Strategic customer segments
  • Own recruiting, coaching, and performance management of Service Collection SSEs — building a high-performing, accountable team
  • Establish team objectives, policies, and KR plans and manage allocated resources
  • Handle advanced negotiations at the customer and partner level
  • Build and promote strong, long-lasting customer relationships — networking with critical customers and leveraging deep understanding of their unique perspectives
  • Distill and define customer-centric strategies for the team, considering department and company objectives
  • Partner cross-functionally with Account Executives, Solution Engineers, Channel & Alliances, Advisory Services, Product, and Marketing to optimize the Service Collection GTM motion
  • Present sales, revenue, and expense reports with realistic forecasts to senior leadership
  • Act as a voice of the field — capturing and synthesizing customer and competitive feedback to shape the JSM product roadmap

Requirements

  • 15+ years of enterprise sales experience in cloud-based software/solutions, with deep expertise in ITSM/ESM/Service Management (ServiceNow, BMC, Ivanti, Freshworks, or similar)
  • 6+ years as a sales manager, with proven experience consistently meeting or exceeding targets
  • Demonstrated ability to lead complex, multi-threaded strategic deals and coach teams through major obstacles
  • Experience displacing legacy ITSM vendors with modern cloud solutions
  • Experience in developing strategic sales pipeline
  • Strong executive presence — ability to build and leverage CIO/CTO/VP IT relationships
  • Experience working in a matrixed, overlay sales model alongside Account Executives and Channel Partners
  • Strong collaboration skills — thrives in a team-selling environment

Location

  • Any country where Atlassian has a legal entity

Work Type

  • Office, home, or a combination of the two

Experience Level

  • 15+ years of enterprise sales experience
  • 6+ years as a sales manager

Education Level

  • BS/MS degree in business, IT, or a related field (preferred)

Salary/Compensations

  • Zone A: 238K- 279K
  • Zone B: 215K- 252K
  • Zone C: 198K- 232K

Benefits

  • Health and wellbeing resources
  • Paid volunteer days

About the Company

  • At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
  • We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
  • To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
  • In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Equal Opportunity

  • We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.