Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Senior Product Manager- Consumer Experience role.
Rezi rewrites your resume against StubHub's job description. Free.
Tailor your resume to this Senior Product Manager- Consumer Experience role.
Rezi rewrites your resume against StubHub's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Product Manager- Consumer Experience posting at StubHub — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Product Manager- Consumer Experience posting at StubHub — free, in seconds.
About the Role
StubHub is on a mission to redefine the live event experience on a global scale, delighting customers from ticket search to event entry. We aim to be the safest and most convenient platform for both ticket buyers and sellers, from individual fans to large-scale promoters.
Responsibilities
- Design, develop, and modify software systems and application components.
- Analyze user requirements and system specifications to determine software design approaches, data structures, and algorithms.
- Write, test, and maintain high-quality source code, ensuring correctness, efficiency, and adherence to coding standards.
- Develop and integrate application programming interfaces (APIs) and backend services.
- Debug and resolve software defects and system issues.
- Implement automated unit, integration, and system tests.
- Optimize software performance by improving execution efficiency, memory usage, and response times.
- Design and implement database interactions, including schema design, queries, and data validation.
- Develop and maintain build scripts and deployment configurations.
- Document software designs, technical specifications, and implementation details.
- Collaborate with other technical personnel to integrate software components and resolve compatibility or functionality issues.
Requirements
- Bachelor’s degree or U.S. equivalent in Computer Science, or a related field.
- 6 years of experience as a Software Developer, Software Engineer, or any occupation, job title, or position performing product management.
- 6 years of professional experience demonstrating a consistent ability to deliver customer value at scale, drive measurable product outcomes, and collaborating cross-functionally to ensure seamless execution from concept to deployment.
- 6 years of professional experience working with engineers and designers using analytics and data-driven reasoning to inform strategic decisions, prioritize feature development, and validate product outcomes.
- 6 years of professional experience translating high-level business requirements into detailed technical specifications, user stories, acceptance criteria, and functional documentation to support engineering development within structured SDLC and Agile methodologies.
- 6 years of professional experience performing the full lifecycle of software product initiatives, including requirements elicitation, technical scoping, risk assessment, release planning, deployment coordination, performance measurement, and post-launch enhancements.
- 3 years of professional experience operating within a global, two-sided marketplace platform, leveraging this experience to design scalable product solutions that balance buyer and seller needs, ensure trust and reliability, and optimize both customer experience and commercial outcomes across international markets.
- 3 years of professional experience building and scaling AI-powered customer experiences leveraging LLMs, natural language understanding, and experimentation frameworks to automate customer interactions, improve resolution quality, and reduce operational costs while maintaining strong customer experience guardrails.
Location
- New York, NY
Work Type
- Telecommuting may be permitted up to 2 days a week
- Onsite
Experience Level
- Senior
Education Level
- Bachelor’s degree
Salary/Compensations
- $194,000-$270,000 per year
Benefits
- Equity
- 401(k)
- Paid time off
- Paid parental leave
- Comprehensive health benefits
About the Company
- StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere.
- Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies.
- With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.
- Come join our team for a front-row seat to the action.
Equal Opportunity
- We are an equal opportunity employer and value diversity on our team.
- We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.