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Responsibilities
- Greet and assist residents and visitors, providing directions and ensuring sign-in procedures are followed.
- Monitor building entrances, verify identities, and prevent unauthorized access.
- Receive, log, and distribute packages and mail from various carriers.
- Manage building access control systems, including keys, intercoms, and access cards.
- Handle resident requests such as arranging transportation and making reservations.
- Coordinate with maintenance and management by reporting issues and managing work orders.
- Respond to emergencies, including fire alarms, medical situations, and security threats, according to building protocols.
- Provide valet and parking services if applicable.
- Assist with resident move-ins and move-outs, including elevator reservations and coordinating with moving crews.
- Perform light cleaning duties to maintain a tidy and presentable lobby area.
- Book housekeeping and dog-walking services.
- Arrange dry cleaning pickups and drop-offs.