Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Community Health Worker Supervisor role.
Rezi rewrites your resume against Bronx Community Health Network Inc's job description. Free.
Tailor your resume to this Community Health Worker Supervisor role.
Rezi rewrites your resume against Bronx Community Health Network Inc's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Community Health Worker Supervisor posting at Bronx Community Health Network Inc — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Community Health Worker Supervisor posting at Bronx Community Health Network Inc — free, in seconds.
About the Role
The Community Health Worker (CHW) Supervisor oversees Community Health Workers (CHWs) who assist patients, families, and community members with social determinants of health, navigating health systems, care coordination, chronic disease self-management, and health promotion. This role provides leadership, coaching, training, and operational oversight to ensure high-quality, community-based services aligned with BCHN’s mission and program goals. The supervisor collaborates with various teams and organizations to enhance patient engagement, care coordination, health equity, and access to resources.
Responsibilities
- Supervise, coach, and evaluate Community Health Workers and related support staff.
- Conduct regular staff meetings, individual supervision sessions, and performance evaluations.
- Provide timely feedback and support performance improvement.
- Develop staffing schedules, assign caseloads and outreach responsibilities.
- Ensure appropriate coverage and workload distribution.
- Monitor CHW productivity, caseloads, service quality, documentation, and program performance metrics.
- Use data to identify opportunities for improvement.
- Assess CHW training needs and coordinate ongoing training and professional development.
- Promote a culture of teamwork, accountability, patient-centered care, and continuous quality improvement.
- Oversee outreach and patient engagement activities.
- Ensure CHWs identify and address barriers to care and social needs.
- Develop and maintain effective professional relationships with community-based organizations and partners.
- Maintain knowledge of available community resources and strengthen referral pathways.
- Represent the organization at community meetings, events, and collaborative initiatives.
- Support and oversee health education, chronic disease self-management, and community engagement activities.
- Ensure timely, accurate, and complete documentation of patient encounters and outcomes in the EHR.
- Prepare and review reports related to CHW productivity, program performance, and outcomes.
- Track and monitor referrals, resource utilization, patient engagement, and outcomes.
- Identify gaps and follow up on unresolved referrals.
- Ensure CHW documentation and workflows comply with organizational policies and regulatory standards.
- Maintain confidentiality and ensure compliance with HIPAA and organizational privacy requirements.
- Support compliance with applicable HRSA Health Center Program requirements, FQHC requirements, and other relevant regulations.
- Support data collection, validation, and reporting for UDS, quality improvement initiatives, and grant-funded programs.
- Assist with audit readiness, site visits, program reviews, and performance improvement activities.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree in health education, Public Health, Community Health, Health Education and Promotion, Nursing, Social Work, or related field.
- Minimum of three (3) years of experience in community health, care coordination, population health, case management, social services, patient navigation, or related field.
- Minimum of two (2) years of supervisory or team leadership experience, preferably supervising CHWs or other community-based staff.
- Experience working with medically underserved, vulnerable, and diverse populations.
- Experience in a Federally Qualified Health Center (FQHC), healthcare organization, community-based organization, or similar setting preferred.
Skills
- Knowledge of social determinants of health, community resource systems, and referral/navigation processes.
- Understanding of population health, care coordination, chronic disease self-management, health education, patient engagement and community outreach principles.
- Demonstrated leadership, coaching, staff development, and team building skills.
- Excellent communication, interpersonal, organizational problem-solving, and conflict resolution skills.
- Ability to develop and maintain effective professional partnerships with clinical teams, community organizations, and other stakeholders.
- Proficiency with electronic health records, data reporting systems, and standard office technology.
- Ability to monitor and interpret program performance data.
- Knowledge of value-based care, care management, population health initiatives, NYS Social Care Network and CHW related reimbursement models preferred.
Location
- Bronx
Work Type
- Full-time
Experience Level
- 3+ years in community health or related field
- 2+ years supervisory or team leadership experience
Education Level
- Bachelor's degree
Salary/Compensations
- $70,000 – $80,000 annually
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Retirement savings plan
About the Company
- Bronx Community Health Network is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.
Equal Opportunity
- All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military, and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.