Child Support Services Agent Supervisor at Georgia Department of Revenue | Albany, NY, US | Rezi

Child Support Services Agent Supervisor at Georgia Department of Revenue

Child Support Services Agent Supervisor

Georgia Department of Revenue · Albany, NY, US

2 days ago

Child Support Services Agent Supervisor

Georgia Department of Revenue · Albany, NY, US

3 days ago
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About the Role

The DHS Division of Child Support Services (DCSS) is seeking candidates to supervise a unit responsible for establishing and enforcing child support obligations. This role enhances the well-being of children by locating non-custodial parents, establishing paternity and support orders, and enforcing and modifying support obligations.

Responsibilities

  • Supervises, guides, and/or instructs the work assignments of subordinate staff.
  • Supervises a unit to establish and enforce child support obligations of responsible parents.
  • Coordinates child support activities with legal, judicial, and public organizations.
  • Manages casework functions within the Child Support Services office or unit.
  • Interprets and applies state, federal and agency laws, rules, policies and procedures and assists staff with sensitive and complex cases.
  • Provides human resources management direction to assigned staff.
  • Performs administrative assignments as required for the efficient operation of unit.
  • Coordinates and participates in local and statewide projects, as requested.
  • Performs other professional responsibilities as assigned by manager, director or leadership team.

Requirements

  • High school diploma/GED and five (5) years of direct job-related experience, which includes two (2) years in a lead worker, team leader, or supervisory role.
  • Two (2) years of experience at the lower-level Child Support Services Agent 3 (SST062).
  • One (1) year of experience at the lower-level Child Support Services Agent 4 (SST063) or position equivalent.

Location

  • Albany, GA

Work Type

  • Day shift
  • Telework opportunities depending upon the position(s)

Experience Level

  • Supervisory role
  • Lead worker
  • Team leader

Education Level

  • High school diploma/GED

Salary/Compensations

  • $51,880.00

Benefits

  • Employee retirement plan: 401(k) plan and 457 plan
  • 13 paid holidays
  • Vacation & sick leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Long-term care insurance
  • Short-term care insurance
  • Life insurance
  • Employee discount programs
  • Unique training opportunities

About the Company

  • Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
  • The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations.
  • Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.
  • DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments.
  • This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children.
  • DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court.
  • All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.

Equal Opportunity

  • DHS is an equal opportunity employer.
  • The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
  • Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.