Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Head of Client Services role.
Rezi rewrites your resume against Story's job description. Free.
Tailor your resume to this Head of Client Services role.
Rezi rewrites your resume against Story's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Head of Client Services posting at Story — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Head of Client Services posting at Story — free, in seconds.
About the Role
We're hiring a Head of Client Services to help build Story into a full-service creative agency. You'll own client relationships, delivery, and growth, while building the team and systems that make great work possible. Reporting directly to the CEO and joining the leadership team, you'll work closely with founders and marketing leaders and help shape our expansion beyond video.
Responsibilities
- Lead how Story wins, serves, retains, and grows client accounts.
- Act as the senior partner for founders, CEOs, and marketing leaders on key relationships.
- Help develop creative ideas across advertising, copy, video, social, and campaigns.
- Hire, mentor, and lead the team as the agency grows.
- Build processes that ensure consistent delivery as work volume and range expand.
- Set clear standards for creative quality and client service.
- Address and resolve difficult project or client situations.
- Shape Story's marketing and social presence alongside client work.
Requirements
- Track record of building, leading, and growing creative or agency work.
- Experience developing teams and owning senior client relationships.
- Strong creative judgment across copywriting, advertising, video, and modern marketing.
- Marketing strategy experience paired with hands-on production experience.
- Ability to develop an idea and rally a team around it.
- Ability to work full-time, in person in San Francisco.
Skills
- Creative judgment
- Copywriting
- Advertising
- Video
- Modern marketing
- Marketing strategy
- Production
- Team leadership
- Client relationship management
- Deep-tech company experience
- Technical founder experience
- Video production knowledge
- Network across startups, venture capital, or tech marketing
- Calm and decisive leadership
- Storytelling for technical subjects
Location
- San Francisco
Work Type
- Full-time
- In-person
Experience Level
- No minimum years required
Salary/Compensations
- $170,000 – $255,000
About the Company
- Great stories start with extraordinary people.
- We’re bringing together exceptional creative talent to tell the stories of people shaping the future.
- Work alongside people who raise your standards, champion your ideas, and give you room to do the best work of your career.
- Story inspires science. Science makes story real.