Floor Staff at Workforce 1 | NY, US | Rezi

Floor Staff at Workforce 1

Floor Staff

Workforce 1 · NY, US

Yesterday

Floor Staff

Workforce 1 · NY, US

2 days ago
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About the Role

Floor Staff are responsible for providing excellent customer service and ensuring guests have a positive experience at the theatre. Employees may be assigned to the Box Office, Concession Stand, kitchen, or Usher positions based on theatre needs and availability. Floor Staff are cross-trained and expected to work in different areas of the theatre as needed.

Responsibilities

  • Assist guests with ticket purchases, questions, and directions to auditoriums.
  • Operate cash registers and POS systems while accurately handling payments and transactions.
  • Prepare, serve, and sell food and beverages while maintaining clean concession areas.
  • Promote Regal Crown Club memberships and premium movie experiences.
  • Monitor auditoriums, assist with crowd control, and enforce movie rating policies.
  • Clean auditoriums, restrooms, lobby areas, and other theatre spaces.
  • Assist with opening, closing, and emergency procedures as assigned.
  • Follow company policies, dress code, and applicable food safety requirements.

Requirements

  • Must bring an updated copy of your resume.
  • Must be 18+ with Photo ID.
  • Must arrive dressed professionally for an interview.
  • Must be familiar with the job responsibilities and requirements.
  • Must be able to complete an online application to interview.
  • Previous customer service, retail, hospitality, or food service experience required.
  • Must demonstrate a professional attitude, strong work ethic, and commitment to providing excellent guest services.
  • Must be comfortable operating POS systems and learning theatre equipment.
  • Must be comfortable assisting with cleaning duties, including auditoriums, restrooms, and common areas.
  • Must demonstrate reliability, punctuality, and consistent attendance.
  • Ability to work evenings, weekends, holidays, and closing shifts based on theatre scheduling needs.

Skills

  • Customer Service
  • POS Systems Operation
  • Food Preparation
  • Food Service
  • Cleaning
  • Cash Handling

Location

  • Staten Island, NY

Work Type

  • Full-time
  • Part-time

Experience Level

  • Entry Level

Salary/Compensations

  • USD $17.00 - USD $17.00 /Hr.

About the Company

  • The Staten Island Workforce1 Career Center is partnering with Regal Cinemas to find qualified candidates for Floor Staff positions in Staten Island, NY.
  • Regal Cinemas is a movie theatre chain dedicated to providing guests with an enjoyable moviegoing experience.
  • The company focuses on exceptional customer service and maintaining a welcoming, clean, and safe environment for moviegoers.