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About the Role

The Tax Transformation Office is seeking a Transformation Relationship Manager (TRM) to drive the next phase of Tax modernization. This 12-month contract position is ideal for someone combining business acumen with a passion for transformation, technology, AI, automation, and operational improvement. The TRM will act as a strategic partner between the business, Tax Transformation Office, and delivery teams, identifying opportunities, shaping priorities, and translating strategy into execution.

Responsibilities

Act as a trusted advisor and strategic liaison between assigned Tax sub-service lines and the Tax Transformation Office.
Build strong relationships with business leaders and practitioners to understand operational challenges, strategic priorities, and growth opportunities.
Represent the operational realities of the business and ensure transformation efforts are grounded in how work gets done.
Help identify and prioritize opportunities across workflow, technology, AI, automation, data, and operating model evolution.
Translate business needs and pain points into actionable transformation initiatives and roadmap priorities.
Ensure solutions are practical, scalable, and aligned to operational realities.
Partner with the Strategy & Planning team in the Tax Transformation Office to support the development and execution of the Tax Transformation strategy, vision, and roadmap.
Translate enterprise transformation priorities into sub‑service‑line–relevant opportunities and initiatives.
Partner with the Strategy & Planning team to facilitate discovery sessions, design-thinking workshops, and working groups to surface business needs and inform roadmap decisions.
Support teams in reimagining workflows, operating models, and service delivery through structured, collaborative problem-solving.
Contribute business insight to transformation planning, prioritization, and business case development.
Identify opportunities for standardization, scalability, and enterprise alignment, distinguishing what is unique versus reusable.
Bring a connected, enterprise mindset to help shape future-state ways of working and operating models.
Work closely with the Tax R&D Lab and Innovation teams to identify and validate emerging opportunities.
Help bridge the gap between business problems and technology capabilities.
Support exploration and application of AI, automation, workflow redesign, and digital solutions within Tax.
Participate in ideation sessions, pilot initiatives, experimentation efforts, and solution validation activities.
Stay informed on market trends, emerging technologies, and external ecosystem developments relevant to Tax Transformation.
Bring forward ideas and opportunities that can modernize delivery, improve client experience, and unlock operational efficiency.
Support initiatives from concept through implementation and adoption.
Partner with delivery teams, business stakeholders, and Innovation & Change to help move initiatives forward.
Help identify blockers, dependencies, risks, and operational considerations early.
Support stakeholder engagement, communication, rollout planning, and change adoption activities.
Help ensure transformation efforts remain focused on measurable business value and operational outcomes.
Act as a connector between strategy and execution — ensuring initiatives translate into meaningful operational change.

Requirements

Experience within Tax, professional services, consulting, transformation, operations, or related business environments.
Experience facilitating workshops, business discussions, stakeholder sessions, or transformation initiatives preferred.
Experience working across business and technology stakeholders preferred.
Exposure to transformation initiatives, process improvement, technology enablement, or change management considered an asset.
Strong communication, facilitation, problem-solving, and relationship management skills.
Demonstrated ability to think strategically while driving practical execution.
Interest or experience in AI, automation, workflow optimization, or innovation initiatives is considered an asset.
Understands the realities of tax delivery and professional services operations.
Thinks strategically while remaining highly practical and execution-oriented.
Has strong relationship management, facilitation, and stakeholder engagement skills.
Is comfortable leading workshops, guiding discussions, and driving collaborative problem solving.
Is energized by innovation, transformation, and solving complex business problems.
Has an interest in AI, automation, emerging technology, and modern ways of working.
Can connect business needs with technology and operational solutions.
Thrives in fast-paced, evolving environments with a high degree of collaboration.
Is comfortable navigating ambiguity and helping shape direction where needed.
Can influence across teams and build alignment across diverse stakeholder groups.
Brings curiosity, initiative, and a continuous improvement mindset.

Skills

Transformation
Technology
AI
Automation
Operational Improvement
Business Acumen
Business Relationship Management
Strategic Partnership
Design Thinking
Roadmap Support
Innovation
Change Enablement
Communication
Facilitation
Problem-solving
Relationship Management
Strategic Thinking
Execution
Workflow Optimization

Location

Remote
Hybrid
Onsite

Work Type

Contract
Full-time

Experience Level

Mid-level
Senior-level

Salary/Compensations

$82,000 to $138,000

Benefits

Competitive total cash compensation
Comprehensive benefits from day one
Flexible personal time off policy
Reimbursement for wellness initiatives
Opportunities for learning and development
Support for personal goals outside of the office
Support for community involvement

About the Company

BDO is a firm built on a foundation of positive relationships with our people and our clients.
Professionals provide exceptional service, helping clients with advice and insight they can trust.
BDO offers an award-winning environment that fosters a people-first culture with a high priority on personal and professional growth.
BDO's people-first approach to talent has earned recognition among Canada’s Top 100 Employers.
BDO's people experience is guided by three core pillars: Do work with genuine care, Do what matters with purpose, and Do what’s next.
The firm is committed to providing an environment for success, enabling engagement in change and evolution, becoming a better professional, achieving personal goals, fostering collaboration and innovation, and supporting community involvement.
BDO is actively involved in our communities by supporting local charity initiatives.
BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process, but human decision making remains paramount.

Equal Opportunity

We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers.
We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone.
We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together.
Our commitment extends to ensuring that our application process is both inclusive and accessible.
If you require accommodation to complete the application process, please contact us.