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About the Role
The house person is responsible for maintaining guestrooms, back of the house working areas and hotel premises in an attractive, clean and orderly manner.
Responsibilities
- Clean and maintain guest rooms and public spaces.
- Vacuum and sweep carpets and mop floors.
- Clean offices, staircases, locker rooms and outlets.
- Provide assistance and support to room attendants and floor managers.
- Clean carpets and upholstered furniture.
- Perform general cleaning of areas by washing walls, ceilings, moving and arranging furniture, cleaning windows glass tops, dusting polishing different surfaces, flipping mattresses etc.
- Strip rooms upon request.
- Receive deliveries and stock supplies in closets and storage areas.
- Organize storage areas.
- Move banquet furniture and arrange meeting spaces as needed.
- Operate housekeeping equipment such as: Shampoo machines, pressure washers, wet vacuums, snow blower, etc.
- Remove trash to the garbage room and loading area.
- Sort linen, collect linen and redeliver it to the floors.
- Perform guest supply, cleaning supply, and linen inventory.
- Deliver and retrieve items to guest rooms and other departments of the hotel.
- Maintain flowers of the property as needed.
- Greet guests by name, provide direction and ensure guest satisfaction at all times.
Requirements
- Prior experience in housekeeping is preferred.
- Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission.
Education Level
- High school diploma, GED, or equivalent experience