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About the Role

CASES is seeking a Case Coordinator for their Harlem Pretrial Services team. This role involves conducting supervision introduction/orientation meetings, assisting participants with compliance to court appearances and appointments, and developing collaborative service plans. The goal is to help participants achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration while reducing recidivism.

Responsibilities

Provide supervision and community-based services to a caseload of pretrial participants.
Conduct supervision rapidly (within 24-48 hours of release).
Conduct introduction/orientation meetings with new participants to review supervision conditions, reporting schedules, and mandatory methods of communication.
Collaborate with the court and other pretrial staff to facilitate participants’ successful completion of mandated supervision appointments and court appearances.
Review legal and court screening documentation, analyze participants’ offending behavior patterns, identify needed behavioral changes, and implement supports to reduce pretrial arrests.
Conduct service needs assessments with participants to evaluate psychosocial needs and problems.
Link participants and navigate them through treatment based on eligibility, preferences, and needs.
Ensure timely execution of community outreach and case management activities to meet program objectives.
Utilize problem-solving techniques and motivational interviewing to engage participants in change.
Provide services in a gender-responsive, trauma-informed way and adhere to risk-need-responsivity principles.
Maintain collaborative relationships with community providers.
Follow program community-based monitoring protocols for high risk and high-need participants.
Enter assessment, supervision appointment reporting, and progress note documentation into the program database.
Meet monthly case management contact and outreach goals.
Provide culturally competent services in accordance with CASES policies and practice.
Perform other duties as required.

Requirements

Bachelor’s degree or equivalent experience.
Minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system.
Extensive knowledge of community treatment, support services and resources.
Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services.
Experience using databases, such as Salesforce.
Must be able to sit for extended periods.

Skills

Bilingual in English & Spanish
Experience using databases such as Salesforce

Location

4 West 125th Street, New York, NY 10027

Work Type

Full-time
Hybrid

Experience Level

Minimum of three years' experience

Education Level

Bachelor’s degree or equivalent experience

Salary/Compensations

$64,410 per year

Benefits

Medical
Dental
Vision
Vacation and Paid Time Off – starting at 25 days-off annually
12 Paid Holidays per year
Retirement 403b Competitive matching up to 6%
Employee Referral Program

About the Company

CASES’ Supervised Release Program (SRP) annually diverts 7,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services.
Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless.
At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE, UNITY, RESPECT, PROGRESS, OPTIMIZE, SOLUTIONS, EMPATHY.

Equal Opportunity

CASES is proud to be an Equal Opportunity Employer.
Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status.
We also actively recruit individuals with prior involvement in the criminal legal system.