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About the Role
Be part of Sephora's management team at our brand new Hurstville store as a Supervisor (Senior Beauty Advisor), on a Full-Time basis. This is a pivotal role designed for experienced leaders. This is an exceptional opportunity for a boutique manager looking to make their way into large format stores within a global business. We are seeking individuals who are ready to bring their strategic vision, proven leadership, and passion for luxury retail to a leading global beauty retailer.
Responsibilities
- Lead teams of 20+ beauty advisors, fostering a high-performance culture and ensuring operational excellence.
- Embody Sephora’s DNA of delivering a curated, innovative prestige beauty experience, serving as a role model and mentor to the team.
- Drive a high-performance selling culture to exceed Key Performance Indicators (KPIs) and consistently elevate team capabilities through targeted coaching and development.
- Utilize and interpret reporting data to inform operational decisions, collaborating closely with the Store Manager, Assistant Store Manager, and fellow Senior Beauty Advisors.
- Facilitate open and constructive communication within your team, providing impactful feedback, and maintaining consistent dialogue with the wider management team.
- Oversee client and team matters within a fast-paced environment and make critical store decisions as the Client Experience Lead (CEL).
- Gain exposure across all categories including beauty, skincare, haircare, and wellness.
- Involve in sales management and back-of-house operations.
- Receive extensive initial onboarding training and continuous professional development.
- Motivate, coach, and empower team members to achieve excellence.
- Foster a strong and positive culture where every team member is valued, recognized, and enabled to succeed.
- Work a rotating roster that supports store needs, including late nights, weekends, and public holidays.
Requirements
- Possess extensive retail management experience, including managing profit and loss, sales forecasting, people management and training, stock control, and visual merchandising.
- Proficient in using the Microsoft Office Suite for data interpretation and daily reporting.
- Hands-on leaders, passionate about being on the sales floor.
- Demonstrate a deep passion for delivering exceptional client service and creating an unparalleled experiential retail environment that embodies the Sephora brand.
- Committed to fostering a strong and positive culture.
- Proven track record of exceeding sales targets and KPIs, driven by a results-oriented mindset.
- Available to work a rotating roster that supports store needs, including key trading times such as late nights, weekends, and public holidays.
Skills
- Strategic leadership
- Commercial acumen
- Data-driven decision making
- Effective communication
- Operational command
- Client experience management
- Team leadership
- Sales forecasting
- People management
- Stock control
- Visual merchandising
- Microsoft Office Suite proficiency
Location
- Hurstville
Work Type
- Full-Time
- Onsite
Experience Level
- Experienced leaders
- Senior leadership positions
- Store Managers or Assistant Managers from smaller-format retailers
Salary/Compensations
- $33.37/hr + Super + Commission + Weekend & Public Holiday loading
Benefits
- Gifted products throughout the year
- Store discounts of up to 45%
- Paid Parental Leave
- Birthday Leave
- Personal Leave for Full-Time & Part-Time employees
- Health and Well-being initiatives
- 24/7 Mental Health well-being programs
- Life Insurance
- Discounted Gym memberships
- Significant opportunities for personal development and career progression within ANZ
- Structured succession planning
- Access to diverse opportunities across our global group of high-end luxury brands within LVMH
- A unique and advanced online learning platform
- A fun social calendar
About the Company
- At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively.
- It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day.
- Together, we belong to something beautiful.
- Sephora is a leading global beauty retailer.
- Sephora is part of the LVMH community.
Equal Opportunity
- Sephora is proud to be an equal opportunity workplace for all.
- We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
- We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
- If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application.
- We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.