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About the Role
The incumbent works independently to perform routine and complex technical tasks associated with the installation, scheduled maintenance, and repair of a diverse range of imaging and clinical equipment. The role involves providing consultative services to Clinical and Technology leaders by analyzing technical requirements and clinical needs to develop maintenance programs. The Imaging Engineer must adhere to clinical work flows and provide technical assistance to users.
Responsibilities
- Consistently perform both routine and complex tasks associated with the installation, maintenance, and repair of a diverse range of imaging and imaging related clinical equipment.
- Work with the Division’s CSE team and IT to coordinate security management process including risk and vulnerability analysis and related documentation associated with interconnected/integrated imaging systems.
- Interprets test results and makes recommendations to solve performance deficiencies.
- Coordinate inspection and installation of incoming imaging equipment as required.
- Perform independently in both routine and complex tasks.
- Prioritize work and initiate new work and tasks.
- Prioritize work assignments effectively in order to meet Departmental goals and standards.
- Provides technical support (phone or on-site) to other engineers as needed.
- Consistently work with end users to troubleshoot/oversee problem resolution end-to-end, identifying potential root cause, coordinating service/support between Clinical Engineering, IT, Network support, server support, imaging device vendors.
- Coordinate, monitor, and perform quality reviews of work performed by service contractors and vendors to include maintenance, calibration, installation and verification of service documentation.
- Serve as a resource to UCSF employees in the proper operation and maintenance of imaging equipment.
- Assists in writing RFI’s, RFQ’s, and RFP’s.
- May provides technical training to lower level Imaging Services Engineer.
- Establishes equipment performance baselines; including the documentation of inspections and evaluations.
- Assist with and participate in the Division’s technology assessment and technology deployment projects.
- Conduct evaluations of new equipment, accessories and supplies as required.
- Work with IT to coordinate security management process including risk and vulnerability analysis and related documentation associated with interconnected/integrated imaging systems.
- When assigned, participate in Device Incident Investigation process and provide follow up to management per Department policy.
- Investigates safety issues and hazards.
Requirements
- Bachelor's degree in related area and / or equivalent OEM experience / training.
- 5-7 Years of current related experience.
- Must have experience working on imaging systems of multiple OEMs (any combination of two OEMs – e.g. GE, Siemens, Philips, Toshiba, Hologic, etc.) or experience in multiple modalities withing one OEM.
- Must have experience working on Rad/Fluoro modalities.
- Must have experience working on CT or MR modalities.
- Strong knowledge of electronics, including solid state technology, linear, analog and digital integrated circuit operation.
- Stays current on regulations, advances, and trends in the field of clinical imaging and makes proposals to management for complex solutions.
- Strong knowledge of imaging safety and performance based on national codes, manufacturing practices and institutional requirements.
- Broader knowledge of laws and regulation pertaining to imaging equipment and radiation safety and protection practices.
- Strong understanding of EDI concepts including structure of HL-7 standard and how information flows from one system/application to another using HL-7 format.
- Strong understanding of server operations, network operations, security, Wi-Fi networking and cabling.
- Detail oriented, with proven ability to effectively manage time, manage tasks and projects, organize competing priorities, and effectively address complex, urgent issues as they arise.
- Strong interpersonal and communications skills, with the ability to convey complex information and to effectively train, support, and work productively with end users at all professional and technical levels throughout the organization.
- Strong problem-resolution skills, with the ability to work collaboratively to quickly identify complex problems, and develop, test, and implement appropriate solutions in a timely manner.
- Strong analytical skills, and knowledge in complex system operations, documentation, and reporting, with the ability to assess system inadequacies, develop and run tests, evaluate performance, and implement new systems, releases, and upgrades.
- Ability to work with senior staff and managers in across departments, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, policy, performance, regulations, and industry trends and advances.
Skills
- Electronics
- Solid state technology
- Linear, analog and digital integrated circuit operation
- Imaging safety
- Performance based on national codes, manufacturing practices and institutional requirements
- Laws and regulation pertaining to imaging equipment
- Radiation safety and protection practices
- EDI concepts
- HL-7 standard
- Server operations
- Network operations
- Security
- Wi-Fi networking
- Cabling
- Time management
- Task management
- Project management
- Interpersonal skills
- Communication skills
- Problem-resolution skills
- Analytical skills
- Complex system operations
- Documentation
- Reporting
Location
- UCSF Health
Work Type
- Full-time
Experience Level
- 5-7 Years of current related experience
Education Level
- Bachelor's degree in related area
Benefits
- Total compensation details available at https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
About the Company
- The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
- UCSF is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
- We bring together the world’s leading experts in nearly every area of health.
- We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
- UCSF is a diverse community made of people with many skills and talents.
- UCSF is committed to equity – both in how we deliver care as well as our workforce.
- We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.
Equal Opportunity
- The University of California is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.