Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Medical Affairs Specialist role.
Rezi rewrites your resume against Teladoc Health's job description. Free.
Tailor your resume to this Medical Affairs Specialist role.
Rezi rewrites your resume against Teladoc Health's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Medical Affairs Specialist posting at Teladoc Health — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Medical Affairs Specialist posting at Teladoc Health — free, in seconds.
About the Role
Teladoc Health is the global virtual care leader, offering comprehensive virtual care solutions. We serve leading insurers, employers, and health systems, helping millions resolve healthcare needs with confidence. We have been in Canada for over 20 years and operate in 175 countries.
Responsibilities
- Partner with medical and clinical operations leadership to align credentialing workflows, policy updates, and provider network standards with clinical governance.
- Assemble, verify, and compile standardized provider credentialing dossiers and application packages for committee review.
- Conduct primary-source verifications for active licensure, provincial good standing, liability coverage, and clinical certifications.
- Identify and escalate credentialing discrepancies, background findings, or adverse regulatory/disciplinary actions to the Credentialing Committee.
- Lead the end-to-end annual recredentialing lifecycle for a multi-disciplinary provider network.
- Assist the Credentialing Committee in drafting, revising, and operationalizing provider policies, clinical guidelines, and compliance standards.
- Serve as committee secretariat by managing agendas, taking minutes, tracking approvals, and maintaining documentation.
- Oversee management and operations within physician database platforms to maintain data integrity for licenses, credentials, scope of practice, and contact records.
- Partner with Recruitment, Operations, Clinical Training, Provider Liaisons, and leadership teams for seamless operational hand-offs.
- Oversee and report on provider lifecycle milestones to minimize time-to-practice and support network capacity visibility.
- Identify, recommend, and execute process improvements to enhance efficiency and accuracy in credentialing and Medical Affairs operations.
- Perform other duties and support ad-hoc operational or governance projects as assigned.
Requirements
- 2+ years of experience in Medical Affairs, Physician Credentialing, or Clinical Administration within a Canadian healthcare organization.
- Strong knowledge of Credentialing standards, Canadian provincial medical/professional regulatory authorities, and professional liability requirements.
- Enthusiasm for staying informed on evolving provincial licensing policies across Canada.
- Exceptional administrative and organizational skills with attention to detail and ability to manage competing priorities.
- Demonstrated ability to handle sensitive provider information, legal/regulatory records with discretion and adherence to privacy frameworks.
- Hands-on experience with physician database management and credentialing platforms is strongly preferred.
- Proficiency with digital verification portals.
- Proven track record of supporting clinical committees, managing high-volume compliance pipelines, and supporting policy implementations.
- Proficiency with MS Office 365 and medical terminology.
- Clear, professional verbal and written communication skills.
Skills
- Medical Affairs
- Physician Credentialing
- Clinical Administration
- Credentialing standards
- Canadian provincial medical/professional regulatory authorities
- Professional liability requirements
- Provincial licensing policies
- Administrative skills
- Organizational skills
- Attention to detail
- Managing competing priorities
- Handling confidential information
- Privacy frameworks
- Physician database management
- Credentialing platforms
- Digital verification portals
- Clinical committee support
- Compliance pipeline management
- Policy implementation
- MS Office 365
- Medical terminology
- Verbal communication
- Written communication
Location
- Remote
- Hybrid (Office & Remote)
Work Type
- Remote
- Hybrid
Experience Level
- 2+ years
Salary/Compensations
- CAD $60,000 - $70,000 annually
About the Company
- Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services.
- Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.
- Impactful, Connected Healthcare: Support millions of Canadians across the country with accessible care within rural regions & provincial health systems, at no cost to patients.
- Focus on Quality & Safety: Upholding the highest excellence of clinical quality standards is paramount to Teladoc Health.
- Collaborative, Supportive Network: Our diverse community is dedicated to transforming healthcare in Canada. Be a part of a growing team across Canada, that thrives on engagement, learning and growth.
- Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses innovative platforms to provide accessible care across the full continuum of care, at every stage in a person’s health journey.
- Growth and Innovation: We are growing rapidly - Come grow with us and support our expanding mission to make healthcare more accessible.
- Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Equal Opportunity
- At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
- We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.
- If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at RecruitmentAccessibilityRequestsCanada@teladochealth.com