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About the Role
As Store Manager, you’ll be the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you lead store operations, develop and coach your team, and elevate the client experience.
Responsibilities
- Oversee all daily store operations to deliver a seamless, elevated client experience, driving sales and profitability in a dynamic, high-volume environment.
- Lead with vision and passion to coach, inspire, and empower a diverse team, fostering growth, accountability, and exceeding performance goals.
- Attract, recruit, and onboard exceptional talent, building an inclusive team that embodies Sephora’s values and consistently delivers the signature service clients love.
- Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support each team member’s career journey and engagement.
- Foster a spirit of ongoing learning through thoughtful coaching, open dialogue, and providing resources to enable associates and leaders to reach their highest potential.
- Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences.
- Uphold Sephora’s standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines.
- Drive results by optimizing inventory and staffing resources, swiftly adapting to shifting priorities and opportunities within a vibrant, ever-evolving retail landscape.
Requirements
- Demonstrated success in high-volume, complex retail or hospitality environments, with a demonstrated ability to set strategic direction, champion store culture, drive overall store results, and execute business plans to achieve ambitious targets.
- Strong ability to recruit, inspire, and develop top talent, fostering an energetic, collaborative atmosphere that delivers outstanding results.
- Adept at building trust, clarity, and enthusiasm not only within teams but also with senior leadership. Skilled at managing conflict, facilitating complex discussions, and ensuring alignment.
- Passion for empowering teams via mentorship, real-time coaching, feedback, and fostering a culture of learning and accountability.
- Experience creating personalized, memorable experiences for lasting loyalty and satisfaction, and balancing operations with business growth.
- Availability including evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment.
- Must be able to handle and apply products to clients—with or without accommodation.
Skills
- Store Manager Experience
- Visionary Leadership Skills
- Business Acumen
- Exceptional Communication Skills
- Interpersonal Skills
- Client-Centric
- Growth Oriented
Location
- Valley Stream, NY, United States
Work Type
- Full Time
- On-site
Experience Level
- Store Manager Experience
Salary/Compensations
- $93,800.00 - $114,850.00
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Disability insurance
- Life insurance
- 401k with 4% match
- FSA programs
- HSA programs
- Student Debt Retirement plan
- Vacation paid time off
- Sick paid time off
- Protected leave
- Training
- Tuition reimbursement
- Leadership development
- 30% discount on all merchandise/services
- Opportunities for free product or “gratis”
- Flash sale discounts on LVMH brand products
- Free mental health coaching resources
- Free financial coaching resources
- Volunteer and donation matching
About the Company
- At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.
Equal Opportunity
- Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category.
- Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
- Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.