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About the Role
The Business Systems Analyst III serves as a senior-level liaison between business stakeholders and technology teams, ensuring business needs are translated into effective technology solutions. This role is responsible for supporting, enhancing, and maintaining complex business applications while driving operational improvements, documenting requirements, facilitating solution design, and supporting project delivery.
Responsibilities
- Partner with business stakeholders, product owners, and technology teams to elicit, analyze, document, and validate business and system requirements.
- Translate business needs into detailed functional requirements, user stories, process flows, and acceptance criteria.
- Lead requirements review sessions and facilitate discussions between business, development, architecture, QA, and support teams.
- Analyze existing business processes and identify opportunities for automation, optimization, and operational efficiency.
- Support backlog refinement, prioritization activities, and solution planning.
- Serve as a subject matter expert for assigned applications and business processes.
- Create and maintain business requirements documents, process documentation, workflows, system diagrams, and user procedures.
- Develop operational procedures, training materials, and knowledge articles.
- Ensure compliance with regulatory, audit, risk, and governance requirements.
- Act as the primary liaison between business units, technology teams, third-party vendors, and external partners.
- Facilitate meetings, workshops, and status updates with stakeholders at various organizational levels.
- Provide guidance and mentorship to junior analysts and project team members.
- Lead or participate in strategic initiatives, cross-functional projects, and continuous improvement efforts.
Requirements
- Bachelor's Degree
- Minimum 2 years of related experience or an additional 2 years of IT experience that includes IT Analytics, IT Troubleshooting, or IT Customer Service may be considered in lieu of Bachelor's Degree
- Applicants must be currently authorized to work in the United States on a full-time basis.
Skills
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to focus on customer service and to work well with other IT colleagues, vendors and business groups.
- Strong documentation skills.
- Strong analytical and problem-solving skills and the ability to work collaboratively with other departments to resolve issues
- Proven organizational skills with the ability to develop a detailed work plan to ensure project success.
- Ability to research issues and determine and document cause as well as take appropriate corrective actions.
- Experience with system testing and documentation
- Proficient in the use of Microsoft Office products (Project, Word, Excel, PowerPoint, and Visio)
- Experience with Quality Center or equivalent defect management experience
- Experience with SQL, data mapping and data mining.
- Experience supporting file transmission processes like FTPs, FTP, FTPs.
- Experience with Accounting and Reconcilement applications
Location
- Office
Work Type
- Office
- Hybrid
- Remote
Experience Level
- Senior-level
- Minimum 2 years of related experience
Education Level
- Bachelor's Degree
Salary/Compensations
- 49,925.00 - 92,575.00 USD Annual
Benefits
- health insurance coverage
- wellness program
- life and disability insurance
- retirement savings plan
- paid leave programs
- paid holidays
- paid time off (PTO)
About the Company
- Huntington is an Equal Opportunity Employer.
- Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
- Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Equal Opportunity
- Huntington is an Equal Opportunity Employer.