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About the Role
The Medical Secretary at United Health Services (UHS) helps patients access care by organizing schedules, ensuring information accuracy, and facilitating communication between patients, clinicians, and care teams. This role supports various clinic operations, contributing to a smooth patient experience and enabling clinicians to focus on care delivery.
Responsibilities
- Coordinate patient access activities, including answering phones, scheduling appointments, and relaying information.
- Register new patients by collecting demographics and verifying insurance information.
- Obtain and track insurance authorizations for therapy services.
- Manage daily outpatient schedules for clinicians.
- Prepare and maintain patient medical records.
- Perform daily billing activities and process co-payments.
- Compile daily statistics and prepare monthly departmental reports.
- Support compliance with HIPAA and organizational privacy standards.
- Demonstrate knowledge of hospital and departmental infection control policies.
- Assist with Medicare and Workers’ Compensation documentation and claims processing.
- Participate in departmental and organizational performance improvement initiatives.
- Complete mandatory education, compliance training, and HIPAA requirements.
- Safeguard sensitive data by following established security policies and procedures.
- Support cybersecurity and data protection requirements by coordinating vendor risk assessments and monitoring third-party compliance.
- Maintain familiarity with office equipment and departmental systems.
- Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation.
- Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations.
- Perform additional responsibilities as required.
Requirements
- High School Diploma or equivalent
- Up to 1 year of customer/patient-facing experience directly interacting and communicating with the public
- Up to 1 year of healthcare experience working in the healthcare industry
- Up to 1 year of direct experience performing the exact or very similar duties required by the job
- Up to 1 year of technical/systems experience using specialized tools, software, or equipment
- Up to 1 year of related experience in a role or field that provides transferable skills or knowledge
Location
- UHS Wilson Medical Center
Work Type
- Rotational shift
- Rotational
Experience Level
- Up to 1 year
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $17.05 - $22.17 per hour
Benefits
- This position is not eligible for benefits.
About the Company
- United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices.
- UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
- At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation.
- Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!
Equal Opportunity
- United Health Services is an Equal Opportunity Employer.