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About the Role
This role is crucial for coordinating surgical and procedural scheduling, ensuring patients are prepared for their procedures, and managing necessary communications and logistics. You will be an integral part of a physician-led network focused on simplifying healthcare and delivering connected care.
Responsibilities
- Coordinates surgical/procedural scheduling and booking for assigned physician(s)
- Coordinates patient preparation for surgical or other procedures including both pre and post- op appointments
- Confirms that all pre-op requirements are met and pre-op information is transmitted to the appropriate surgery facility within appropriate time frame
- Communicates with insurances companies as needed to obtain pre-authorization for all surgical or specialized procedures
- Coordinates the ordering of special implants, and any other necessary surgical supplies/products as indicated
- Coordinates physician(s) office schedules, meetings, interviews, etc.
- Receives physician(s) mail, reviews, distributes as appropriate and follows-up as directed
- Maintains booking and scheduling records as per protocol specialty protocol
- Manages relationships with outside vendors to ensure contract compliance and effective levels of support as appropriate
- Provides initial and ongoing training of surgical booking to staff as needed
- Adheres to all WMG Compliance Program Policies and Procedures including all regulatory financial and OSHA requirements. Participates in and contributes to help achieve a total compliance program
- Performs general office duties as assigned
Requirements
- High school graduate or equivalent
- Prior medical office experience
- Excellent customer service skills
- Strong in both verbal and written communication
- Strong knowledge of EMR, computer programs, and good typing skills.
Skills
- EMR
- Computer programs
- Typing skills
- Customer service
- Verbal communication
- Written communication
Education Level
- High school graduate or equivalent
Salary/Compensations
- $21.30 - $26.15 Hourly
Benefits
- Medical
- Dental
- Life
- Disability
- Vision
- FSA coverages
- 401k savings plan
About the Company
- We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
- Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
- When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all.
- We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
- We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Equal Opportunity
- Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.