Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Mandarin Outreach Worker, FT role.

Rezi rewrites your resume against Dixon Hall's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Mandarin Outreach Worker, FT posting at Dixon Hall — free, in seconds.

About the Role

The Mandarin Outreach Worker uses a community development and outreach approach to build relationships within the Mandarin-speaking community. This role supports Mandarin-speaking women dealing with domestic violence and other family issues, trains leaders, and builds community capacity to address anti-violence work and other community concerns like employment and parenting. The worker will also support cultural awareness within Dixon Hall, translate materials, and identify resources for the Mandarin-speaking community.

Responsibilities

Plan and implement outreach strategy to the Mandarin speaking community.
Plan with Mandarin speaking women on supporting women experiencing domestic violence and other family issues.
Develop needs assessment tool to identify major issues for the Mandarin-speaking community and skills within the community to deal with issues.
Plan with Dixon Hall staff to raise awareness of the Mandarin-speaking community.
Work with other programs/services at Dixon Hall to address the needs of the community, e.g., employment skill training, income tax service, supporting Mandarin-speaking seniors.
Develop and train volunteers within the Mandarin-speaking community on violence prevention and other important community issues and building community capacity.
Work with Dixon Hall staff to develop expertise in responding to issues with cultural sensitivity.
Outreach to the Mandarin-speaking community.
Develop preventive community education strategy on domestic violence.
Work with focus groups to understand community issues and develop programmatic responses.
Network with other agencies to identify service gaps and resources for the Mandarin-speaking community.
Support Mandarin speaking women and families on violence prevention and other issues identified by the community.
Support resident-driven social and cultural activities.
Develop leadership within the Mandarin-speaking community to respond to its own issues.
Provide leadership to women’s support groups on issues such as violence, parenting.
Provide support to members of the Mandarin-speaking community who require assistance, e.g., women who are victims of domestic violence, newcomers who are looking for skill training and employment.
Offer crisis intervention and referral to other agencies as necessary.
Collaborate with other social, health, employment, legal professionals in creating networks of support for individuals and groups.
Work with the Department Head to complete all necessary reports to funders.
Identify strengths and challenges of the program.
Identify opportunities for Dixon Hall and other agencies to develop resources and be more culturally sensitive to the community.
Maintain records of needs assessments.
Maintain confidential records of support group work and individual clients.
Track program expenditures and work with Department Head in maintaining the program budget.
Assist in developing further resources for programs for the community.

Requirements

Fluent in both Mandarin and English, written and oral.
Diploma or degree in social services or related field or relevant experience.
Experience and knowledge working with women on domestic violence issues, in group and individual setting.
Experience or training in crisis counseling and intervention.
Knowledge of resources for families experiencing domestic violence.
Experience with individual advocacy and support work.
Knowledge and understanding of community development and outreach work.
Experience working with and understanding of newcomer issues with the Mandarin-speaking community, such as employment and skill development.
Able to relate well with families in a community setting, working towards fulfilling Dixon Hall’s Mission Statement.
Experience with networking and collaborating with other agencies and groups.
Experience working with and training volunteers and community people.
Strong analytic framework regarding the reasons for poverty, unemployment and the challenges that children and families face in these contexts.
Capacity to plan and anticipate challenges in the work.
Able to identify issues and possible solutions.
Ability to work with other professionals in community agencies and government offices.
Good public speaking skills.
Good writing skills for necessary documentation to funders and other stakeholders.
Conflict resolution skills.
Ability to work as an individual and a team member.
Ability to inspire others to work as a team.
Must be qualified to work in Canada legally for the employer.
Able to provide a Vulnerable Sector Screening check with a ‘Clear’ or satisfactory result that meets the operational requirements of the Agency.

Skills

Mandarin
English
Community development
Outreach
Domestic violence support
Family issues support
Leadership training
Community capacity building
Cultural awareness
Translation
Resource identification
Crisis intervention
Advocacy
Networking
Collaboration
Volunteer training
Public speaking
Writing
Conflict resolution

Location

Dixon Hall

Work Type

Full-time
Long-Term Contract

Experience Level

Senior

Education Level

Diploma or degree in social services or related field

Salary/Compensations

$29.87/hour

About the Company

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies.
To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences.
Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

Equal Opportunity

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies.
If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.
To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences.
Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.