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About the Role

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Responsibilities

• Greets each customer, engages them during the transaction and thanks the customer for their business using the GET Involved approach to customer service.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promotes and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.
• Working within a flexible schedule that may include evening and weekends.
• Working in a warehouse environment that can be dusty and noisy.
• Working with doors that are frequently open, causing drafts and interior temperature changes.

Skills

• Interpersonal skills
• Cash Handling
• Communicates Effectively
• Customer Focus

Location

• Warehouse environment

Work Type

• Flexible schedule
• Evening and weekends

Experience Level

• 1 to 2 years Retail or Cash experience an asset

Education Level

• Highschool Diploma or Equivalent

Salary/Compensations

• $18.60 - $19.60

About the Company

• The Home Depot