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About the Role
Be an integral member of the AML team’s daily operations, providing quality client service with the guidance of MUFG’s core values.
Responsibilities
- Support the quality control review process of daily deliverables adhering to company and department policies and procedures relating to AML, Data Governance and Outsourcing.
- Act as a main contact for daily client inquiries and deliverables within your team, striving to consistently complete deliverables within SLAs.
- Escalate client or deliverable issues where required and appropriate.
- Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments adhering to a high quality standard.
- Provide assistance and guidance to team members in query responses.
- Provide guidance to colleagues within the team in daily tasks, processes and deliverables.
- Actively participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture.
- Support management in department initiatives, projects, and risk mitigation.
- Support and promote MUFG’s core values.
Requirements
- 2-4 years experience in financial services, fund administration, asset management, banking or client service.
Work Type
- Hybrid
- Permanent Full Time
Experience Level
- Senior Associate
Education Level
- Diploma or Bachelor degree in a business related field preferred or relevant experience
Salary/Compensations
- CAD 63000 - CAD 92400 - yearly
Benefits
- Group medical insurance scheme
- Group pension scheme
- Reimbursement of professional subscriptions
- Paid holidays
- Assistance towards gym memberships
About the Company
- MUFG Investor Services provides asset servicing solutions to the global investment management industry.
- Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.
- With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers.
- We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.
- Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.
Equal Opportunity
- MUFG is an equal opportunity employer.