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About the Role
Cortland Plastics International is seeking an organized Product Coordination Associate to support product information, order coordination, documentation, and communication across manufacturing operations. This is a fully remote position for candidates comfortable working independently and collaborating digitally. No specialized plastics experience is required; we seek dependable, communicative, tech-savvy individuals eager to learn.
Responsibilities
- Coordinate product and customer requests from initial inquiry through completion.
- Review and maintain accurate product, order, and customer information.
- Communicate with customers and internal teams regarding product availability, order status, and requirements.
- Assist with coordinating orders and ensuring information is communicated accurately to the appropriate departments.
- Track order and product updates and follow up on outstanding items.
- Prepare and maintain spreadsheets, reports, records, and other documentation.
- Assist with resolving routine order or product-related questions.
- Coordinate with production, sales, shipping, and administrative teams as needed.
- Identify missing or inconsistent information and help ensure records remain accurate.
- Support process improvements that make product and order coordination more efficient.
- Perform other administrative and coordination duties as assigned.
Requirements
- High school diploma or equivalent preferred.
- Strong written and verbal communication skills.
- Excellent organization and attention to detail.
- Comfortable using computers, email, spreadsheets, and online systems.
- Ability to manage multiple tasks and priorities.
- Strong follow-up and problem-solving abilities.
- Ability to work independently while collaborating effectively with a team.
- Reliable, professional, and willing to learn.
- Previous experience in administration, customer support, order processing, retail, logistics, or manufacturing is a plus.
- Entry-level candidates are encouraged to apply.
Skills
- Communication
- Organization
- Attention to detail
- Computer proficiency
- Email proficiency
- Spreadsheet proficiency
- Online systems proficiency
- Task management
- Prioritization
- Follow-up
- Problem-solving
- Independent work
- Team collaboration
- Adaptability
- Professionalism
Location
- Remote
Work Type
- Fully remote
- Full-time
Experience Level
- Entry-level
Education Level
- High school diploma or equivalent preferred
Salary/Compensations
- $48,000 - $49,000 per hour
Benefits
- Paid training and professional development
- Opportunities for career growth and advancement
- Supportive and collaborative work environment
- Employee benefits, subject to eligibility
- Opportunities to develop valuable coordination, communication, and business skills
About the Company
- Cortland Plastics International is a plastics manufacturing company specializing in innovative plastic packaging and container solutions for a variety of industries.
- With a focus on quality, efficiency, and continuous improvement, the company provides a collaborative manufacturing environment where employees can develop their skills and build long-term careers.