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Deliver technology changes and projects that meet agreed objectives.
Manage and prioritize a technology demand pipeline.
Ensure smooth transition of new services into live operation with minimal disruption.
Achieve high production change success rates and low change-related incidents.
Obtain positive stakeholder feedback.
Ensure strong regulatory and audit compliance.
Collaborate effectively across Technology and Business teams.
Operate Change Management processes.
Coordinate Service Transition activities.
Manage technology demand pipelines.
Manage third-party suppliers.
Present to senior management.

Experience delivering technology changes and projects within financial services.
Strong understanding of ITIL 4.
Experience operating Change Management processes.
Experience coordinating Service Transition activities.
Experience managing technology demand pipelines.
Experience managing third-party suppliers.
Strong governance and documentation skills.
Excellent stakeholder management.
Experience presenting to senior management.
Understanding of technology infrastructure, cloud services and business applications.
Experience using IT Service Management tools.
Strong understanding of application lifecycle management, agile methodologies, and DevOps practices.
Proven experience with application support and incident management in complex technical environments.
Excellent problem-solving skills with the ability to handle complex technical issues.
Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.

IT Change Manager I Temporary at National Bank of Kuwait (Int'l) Plc

IT Change Manager I Temporary