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About the Role
At Blackburn’s Physicians Pharmacy, Inc., Delivery Technicians play an essential role in helping patients remain safe, comfortable, and independent at home. We are seeking a dependable, service-minded Delivery Technician to join our Rochester team. This position is ideal for someone who enjoys driving, hands-on work, helping people, and solving practical problems throughout the day. You will deliver, set up, maintain, and retrieve durable medical equipment while providing patients and caregivers with clear instructions and respectful, compassionate service.
Responsibilities
- Load, secure, transport, and deliver medical equipment and supplies to patient homes and healthcare facilities.
- Set up equipment and confirm that it is clean, safe, and functioning properly.
- Explain basic equipment operation, care, and maintenance to patients and caregivers.
- Complete home safety assessments and required delivery documentation.
- Obtain signatures, collect applicable copayments or payments, and return documentation promptly for processing.
- Pick up equipment, and keep clean and used items properly separated during transport.
- Clean, disinfect, test, and prepare returned equipment in accordance with company procedures.
- Perform basic troubleshooting, adjustments, and repairs on durable medical equipment.
- Maintain accurate inventory of equipment, supplies, tools, and vehicle-stocked items.
- Assist with shipping, receiving, warehouse organization, and scheduled inventory counts.
- Maintain a clean and safe company vehicle and follow required maintenance schedules.
- Follow all company safety, infection-control, OSHA, Joint Commission, and regulatory requirements.
- Support additional delivery, warehouse, and service projects as assigned.
Requirements
- High school diploma or equivalent required.
- Valid driver’s license with a safe driving record.
- Strong customer service and communication skills.
- Dependable, organized, and comfortable working independently.
- Ability to manage a delivery schedule and complete documentation accurately.
- Mechanical aptitude with familiarity using hand and basic shop tools.
- Basic computer skills and willingness to learn company systems.
- Ability to safely lift, carry, load, and maneuver medical equipment.
- Experience with hand and shop tools, mechanical assembly, or repair of mechanical/electronic devices.
- Strong communication, interpersonal, and problem-solving skills.
- Familiarity with computers, Outlook, and Internet applications.
- Ability to work independently, prioritize tasks, and adapt to changing situations.
- Physical ability to lift, carry, and maneuver equipment safely.
Skills
- Customer service
- Communication
- Driving
- Hands-on work
- Problem-solving
- Mechanical aptitude
- Using hand and basic shop tools
- Basic computer skills
- Outlook
- Internet applications
Location
- Rochester, NY
Work Type
- Full-Time
- Monday–Friday
- Daytime Schedule
Experience Level
- 1–3 years of relevant experience preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- $16.00 - $23.00Hourly
Benefits
- Comprehensive health and welfare benefits
- Paid time off and company-paid holidays
- 401(k) retirement plan
- Hands-on training and opportunities to build technical skills
- Supportive, team-oriented work environment
About the Company
- Blackburn’s Physicians Pharmacy, Inc. is a growing healthcare organization.
- Make a Difference on Every Route. The equipment you provide may help someone breathe more comfortably, recover safely, or remain independent in their own home.
Equal Opportunity
- Blackburn's Physicians Pharmacy, Inc. is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants and employees.