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About the Role
The Field Marketing Manager will collaborate with internal and external partners to plan and execute event logistics, including venue selection, contract negotiation, and overall coordination. This role involves designing event concepts, managing budgets, providing customer service during events, and addressing attendee needs to ensure a seamless experience.
Responsibilities
- Collaborate with internal and external partners to plan, coordinate, and execute event logistics, ensuring transparency and accuracy.
- Research and select venues, negotiate and execute contracts with vendors such as caterers, hotels, and transportation providers.
- Design and strategize event concepts, collaborating with team members for larger events and implementing creative ideas.
- Manage and track event budgets, reconcile financials, and maintain accurate records for review and reporting.
- Provide hands-on customer service during events, addressing attendee questions, and ensuring a seamless experience.
- Anticipate and respond to customer needs and resolve issues during events to maintain synergy and satisfaction.
- Coordinate all logistical aspects of events, including travel, lodging, catering, and transportation arrangements.
- Oversee and maintain promotional items for events, including research, selection, ordering, and distribution.
- Meet and greet vendors, employees, customers, and partners, facilitating communication and fostering relationships.
- Support the events team and fill in for other roles as needed, while maintaining professionalism and providing guidance.
Requirements
- Ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate
- Proficient in utilizing video conferencing platforms, hosting virtual meetings, managing participant interactions, and troubleshooting common technical issues - Intermediate
- Ability to manage and maintain confidential information - Intermediate
- Familiarity with Concur and other airline carrier tools such as JetBlue and United for managing travel arrangements - Intermediate
- Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Intermediate
- Completed Bachelor’s Degree or relevant work experience required
- 3-5 years of experience in a similar role
- 3-5 years of experience working with sales organizations and/or senior level executives
- Ability to travel 20%
- Ability to work flexible hours
- Ability to work weekends
Skills
- Multi-Tasking
- Negotiation
- Collaboration
- Communication
- Organization
- Problem-Solving
- Time Management
- Follow-Through
- Leadership
- Adaptability
- Detail-Oriented
Experience Level
- 3-5 years of experience in a similar role
- 3-5 years of experience working with sales organizations and/or senior level executives
Education Level
- Bachelor’s Degree
Salary/Compensations
- £45,000 - £60,000
Benefits
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
About the Company
- Since 1989, SHI International Corp. has helped organizations change the world through technology.
- We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
- Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Equal Opportunity
- SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status.
- We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.
- Equal Employment Opportunity – M/F/Disability/Protected Veteran Status