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About the Role
The Account Manager, Enterprise is a high-impact, revenue-driving role responsible for managing and growing Grubhub’s most valuable enterprise-level brand and merchant portfolios. This role blends top-tier relationship management with consultative selling, focusing heavily on driving merchant growth through tailored advertising, co-marketing strategies, and innovative product adoption. Operating with a high degree of autonomy, you will act as a strategic consultant to your partners, maximizing their ROI while securing long-term retention and sustainable revenue growth for Grubhub.
Responsibilities
- Own, protect, and scale a book of business consisting of Grubhub's highest-value enterprise accounts.
- Develop and execute comprehensive, multi-quarter account management plans focused on long-term value creation, brand alignment, and relationship health.
- Cultivate "client-first" relationships with senior stakeholders, balancing advocacy for the merchant with Grubhub’s business interests.
- Proactively anticipate enterprise-level risks, market shifts, and competitive threats, engineering creative solutions to protect account health.
- Drive incremental revenue by pitching and selling bespoke advertising space, in-app promotions, and integrated marketing campaigns tailored to partner goals.
- Conduct advanced data analysis and performance reporting to demonstrate marketing ROI, leveraging insights to unlock additional ad spend.
- Deeply understand market dynamics to uncover restaurant-by-restaurant or regional growth opportunities, designing personalized marketing solutions that scale across the enterprise.
- Maintain an expert-level, "sales-engineer" understanding of Grubhub’s product suite, tools, and advertising ecosystem.
- Confidently lead advanced product demonstrations and technical troubleshooting sessions for C-suite and enterprise-level stakeholders.
- Act as a critical feedback loop, synthesizing partner needs and translating them into actionable feature requests and enhancements for the internal Product and Engineering teams.
- Meaningfully contribute to organizational strategy by influencing cross-functional teams and making data-backed cases for new initiatives.
- Serve as a leader within the account management org, mentoring junior team members, guiding onboarding processes, and reinforcing Grubhub’s core value proposition.
- Work independently with minimal supervision, planning and executing your own work while aligning major, business-impacting decisions with executive leadership.
Requirements
- Bachelor’s Degree or equivalent practical experience.
- 6-10 years of experience in Enterprise Account Management, Strategic Partnerships, Ad Sales, or Digital Marketing Sales (B2B, SaaS, or Marketplace experience preferred).
- Proven success meeting and exceeding commercial goals, specifically in upselling, cross-selling, and driving ad/marketing revenue.
- Ability to easily navigate internal tools, adapt to shifting product landscapes, and pivot strategies based on market trends.
- Exceptional communication and presentation skills, with a track record of influencing high-caliber, external executive stakeholders.
- A self-starter mentality characterized by proactive problem-solving, continuous self-development, and a passion for generating creative business ideas.
- Wonder does not sponsor applicants for employment visa status for this role.
Skills
- Relationship management
- Consultative selling
- Strategic planning
- Data analysis
- Product knowledge
- Communication
- Presentation
- Problem-solving
Location
- New York
- Illinois
Work Type
- Hybrid
Experience Level
- 6-10 years
Education Level
- Bachelor's Degree or equivalent practical experience
Salary/Compensations
- New York: $72,640 - $90,800 ($91,000 - $113,500 OTE range)
- Illinois: $65,920 - $82,400 ( $82,500 - $103,000 OTE range)
Benefits
- Competitive compensation package with equity
- 401(k)
- Choice of medical, dental, and vision plans
- Company paid short and long term disability coverage
- Paid time off
- Flexible time off for exempt employees
- Paid vacation for non-exempt employees
- Paid sick leave
- Paid parental leave
- Discounted meals
- Exclusive perks across the Wonder family of brands
About the Company
- At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion.
- Wonder participates in the federal government's E-Verify program to confirm employment eligibility.
Equal Opportunity
- We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.
- If you need an accommodation during the interview process, please let your recruiter know.