Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Senior Director, Strategy & Business Operations, AI Labs role.

Rezi rewrites your resume against Salesforce's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Senior Director, Strategy & Business Operations, AI Labs posting at Salesforce — free, in seconds.

About the Role

We are looking for a Senior Director, Strategy & Business Operations to help accelerate the growth and scale of businesses within AI Labs. This role will initially embed with Fin, focused on identifying and unlocking the highest-impact barriers to growth, driving critical cross-functional initiatives, and helping Fin more effectively leverage the scale and capabilities of Salesforce to accelerate. The intent is to codify the lessons and operating model from Fin and then rotate to other acquisitions, emerging businesses, and high-priority strategic initiatives across AI Labs. This person will also serve as a trusted strategic partner to AI Labs leadership, stepping into the highest-priority opportunities and problems where ownership is ambiguous and senior-level cross-functional coordination is required.

Responsibilities

Identify the highest-impact barriers to Fin’s growth and proactively drive them to resolution across Salesforce.
Lead complex cross-functional initiatives spanning Product, Sales, Marketing, Customer Success, Finance, Operations, and other Salesforce organizations.
Create clarity where ownership is ambiguous by defining decisions, owners, dependencies, milestones, and escalation paths.
Mobilize teams with different priorities and reporting lines around shared business outcomes and maintain accountability through execution.
Help Fin leverage Salesforce’s distribution, customer relationships, product ecosystem, and operating capabilities while preserving the speed and focus that have driven its success.
Step directly into critical gaps where no single function has clear ownership and drive the work forward.
Codify the lessons from scaling Fin into a repeatable model for accelerating future acquisitions and emerging AI Labs businesses.
Define how acquired businesses can best leverage Salesforce capabilities while retaining the autonomy required for speed and innovation.
Develop repeatable approaches across GTM, operating models, governance, decision making, and cross-functional execution.
Following the initial work with Fin, rotate to future acquisitions and other priority AI Labs businesses to apply and evolve the playbook.
Serve as a trusted strategic partner and Chief of Staff to AI Labs leadership.
Help shape and prioritize the leadership agenda and maintain focus on the initiatives with the greatest business impact.
Lead high-priority strategic and ad hoc initiatives across AI Labs that require senior-level ownership, structured problem solving, and cross-functional coordination.
Drive leadership operating rhythms, decision forums, and follow-through on key priorities and commitments.
Support leadership prioritization and V2MOM execution, ensuring the organization remains focused on the initiatives with the greatest business impact.

Requirements

12+ years of experience across strategy, business operations, product or GTM strategy, management consulting, corporate strategy, or related roles, ideally within enterprise SaaS, AI, or another rapidly evolving technology environment.
Track record of taking high-ambiguity, zero-to-one problems and turning them into structured strategies and executable operating plans.
Combine strategic thinking with strong operating instincts - equally comfortable defining the answer and driving the organization toward it.
Strong commercial and financial acumen and can move comfortably between market strategy, product decisions, GTM execution, operating metrics, and investment trade-offs.
Exceptional executive communication skills and experience advising and influencing senior executives.
Ability to lead through influence in highly matrixed environments and establish credibility quickly with Product, Sales, Finance, Marketing, and Customer Success leaders.
Know when to advise, when to facilitate, and when to take direct ownership to move an important initiative forward.
A builder who creates structure where none exists and is energized by businesses and operating models that are still being defined.
Experience with acquisitions, post-acquisition growth, business integration, or scaling new businesses within a larger enterprise is strongly preferred.
Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions.

Skills

Strategy
Business Operations
Product Strategy
GTM Strategy
Management Consulting
Corporate Strategy
Enterprise SaaS
AI
Commercial Acumen
Financial Acumen
Market Strategy
Product Decisions
GTM Execution
Operating Metrics
Investment Trade-offs
Executive Communication
Influence
Structured Problem Solving
Cross-functional Coordination
Acquisitions
Post-acquisition Growth
Business Integration
Scaling New Businesses

Location

Select cities within the San Francisco and New York City metropolitan area

Work Type

Full-time

Experience Level

Senior Director
12+ years of experience

Salary/Compensations

The typical base salary range for this position is $181,700 - $304,700 annually.
In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $218,100 - $332,600 annually.

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Here, ambition meets action.
Tech meets trust.
And innovation isn’t a buzzword — it’s a way of life.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era?
Agentforce is the future of AI, and you are the future of Salesforce.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Salesforce believes in equality for all.
Salesforce believes we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience.
Certain roles may be eligible for incentive compensation, equity, and benefits.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.