Senior Manager, Know Your Customer (KYC) Advisory Program Oversight at Capital One | Chicago, IL, US | Rezi

Senior Manager, Know Your Customer (KYC) Advisory Program Oversight at Capital One

Senior Manager, Know Your Customer (KYC) Advisory Program Oversight

Capital One · Chicago, IL, US

2 days ago

Senior Manager, Know Your Customer (KYC) Advisory Program Oversight

Capital One · Chicago, IL, US

2 days ago
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About the Role

Performs a key risk management role (second line of defense) to help ensure corporate initiatives and line of business processes comply with applicable Anti-Money Laundering (AML) laws, regulations and guidance. Responsible for delivering quality results, providing compliance advice as a subject matter expert, and executing or participating in corporate processes. The role will help to establish an effective risk control environment and address regulatory/compliance requirements while ensuring consistency among Enterprise KYC and Advisory across Capital One Lines of Business.

Responsibilities

  • Lead projects and initiatives with KYC and Higher Risk Banking Relationships (HRBR) impact, setting strategic direction, challenging existing approaches, aligning stakeholders, and driving actionable solutions.
  • Lead cross-functional engagement with AML Legal, Advisory, ESRA, and LOBs by developing actionable project plans, driving remediation, and documenting decisions and risk implications.
  • Establish and lead KYC forums to resolve critical migration risks through coordinated remediation and executive escalation.
  • Oversee acquired portfolios to ensure AML and KYC compliance.
  • Lead the implementation and execution of various end-to-end work streams to improve the overall AML Risk Program.
  • Advise the line of business on application of AML requirements in process development, control development and monitoring, remediation of compliance breakdowns, and changes in law, regulation and regulatory guidance.
  • Oversee, credibly challenge, and assess the AML risk business environment and establish processes for effective and timely implementation of regulatory requirements.
  • Stay current on the changing AML regulatory landscape and understand the impacts to Capital One lines of business.
  • Lead AML Advisory forums to ensure consistency among Capital One Lines of Business and continuous improvement of local AML risk management processes.
  • Review inquiries from AML Advisors and line of business, provide guidance, support issue resolution/remediation, and escalate risks/concerns.
  • Oversee Enterprise KYC response to Audit, Regulatory, and other reviews of the AML program.
  • Create and present materials to stakeholders of various levels to promote AML Compliance initiatives and provide updates on AML program health.
  • Strengthen Customer Due Diligence (CDD) requirements through forums like the Emerging Risk Council while balancing risk appetite and business objectives.
  • Conduct industry benchmarking on KYC components and address leadership concerns regarding review triggers.
  • Expand organizational expertise by educating Advisory teams on emerging KYC trends, industry practices, and regulatory actions.
  • Provide oversight and effective challenge for Launch Initiatives and AML Change Management.
  • Manage and support Exam, Audit, and Money Laundering Risk Assessment (MLRA) KYC activities.
  • Oversee the development and administration of KYC Computer-Based Training (CBTs).

Requirements

  • Bachelor's Degree or Military experience
  • At least 4 years of experience in regulatory compliance, risk management or anti-money laundering (AML) compliance
  • At least 2 years of Program or Project Management experience
  • At least 2 years of advisory or consulting experience
  • Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position.

Skills

  • Tableau dashboards or other data visualization tools for presenting risk metrics and data

Location

  • Chicago, IL
  • McLean, VA
  • New York, NY
  • Richmond, VA

Work Type

  • Hybrid
  • Full-time

Experience Level

  • Senior
  • Manager

Education Level

  • Bachelor's Degree
  • Certified Anti-Money Laundering Specialist (CAMS)
  • Certified Regulatory Compliance Manager (CRCM)

Salary/Compensations

  • Chicago, IL: $161,500 - $184,300
  • McLean, VA: $177,700 - $202,800
  • New York, NY: $193,800 - $221,200
  • Richmond, VA: $161,500 - $184,300

Benefits

  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

About the Company

  • Capital One Financial is made up of several different entities.

Equal Opportunity

  • Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
  • Capital One promotes a drug-free workplace.
  • Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.