Senior Manager, Know Your Customer (KYC) Advisory Program Oversight
Capital One · Chicago, IL, US
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About the Role
Performs a key risk management role (second line of defense) to help ensure corporate initiatives and line of business processes comply with applicable Anti-Money Laundering (AML) laws, regulations and guidance. Responsible for delivering quality results, providing compliance advice as a subject matter expert, and executing or participating in corporate processes. The role will help to establish an effective risk control environment and address regulatory/compliance requirements while ensuring consistency among Enterprise KYC and Advisory across Capital One Lines of Business.
Responsibilities
- Lead projects and initiatives with KYC and Higher Risk Banking Relationships (HRBR) impact, setting strategic direction, challenging existing approaches, aligning stakeholders, and driving actionable solutions.
- Lead cross-functional engagement with AML Legal, Advisory, ESRA, and LOBs by developing actionable project plans, driving remediation, and documenting decisions and risk implications.
- Establish and lead KYC forums to resolve critical migration risks through coordinated remediation and executive escalation.
- Oversee acquired portfolios to ensure AML and KYC compliance.
- Lead the implementation and execution of various end-to-end work streams to improve the overall AML Risk Program.
- Advise the line of business on application of AML requirements in process development, control development and monitoring, remediation of compliance breakdowns, and changes in law, regulation and regulatory guidance.
- Oversee, credibly challenge, and assess the AML risk business environment and establish processes for effective and timely implementation of regulatory requirements.
- Stay current on the changing AML regulatory landscape and understand the impacts to Capital One lines of business.
- Lead AML Advisory forums to ensure consistency among Capital One Lines of Business and continuous improvement of local AML risk management processes.
- Review inquiries from AML Advisors and line of business, provide guidance, support issue resolution/remediation, and escalate risks/concerns.
- Oversee Enterprise KYC response to Audit, Regulatory, and other reviews of the AML program.
- Create and present materials to stakeholders of various levels to promote AML Compliance initiatives and provide updates on AML program health.
- Strengthen Customer Due Diligence (CDD) requirements through forums like the Emerging Risk Council while balancing risk appetite and business objectives.
- Conduct industry benchmarking on KYC components and address leadership concerns regarding review triggers.
- Expand organizational expertise by educating Advisory teams on emerging KYC trends, industry practices, and regulatory actions.
- Provide oversight and effective challenge for Launch Initiatives and AML Change Management.
- Manage and support Exam, Audit, and Money Laundering Risk Assessment (MLRA) KYC activities.
- Oversee the development and administration of KYC Computer-Based Training (CBTs).
Requirements
- Bachelor's Degree or Military experience
- At least 4 years of experience in regulatory compliance, risk management or anti-money laundering (AML) compliance
- At least 2 years of Program or Project Management experience
- At least 2 years of advisory or consulting experience
- Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position.
Skills
- Tableau dashboards or other data visualization tools for presenting risk metrics and data
Location
- Chicago, IL
- McLean, VA
- New York, NY
- Richmond, VA
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
- Manager
Education Level
- Bachelor's Degree
- Certified Anti-Money Laundering Specialist (CAMS)
- Certified Regulatory Compliance Manager (CRCM)
Salary/Compensations
- Chicago, IL: $161,500 - $184,300
- McLean, VA: $177,700 - $202,800
- New York, NY: $193,800 - $221,200
- Richmond, VA: $161,500 - $184,300
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
About the Company
- Capital One Financial is made up of several different entities.
Equal Opportunity
- Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
- Capital One promotes a drug-free workplace.
- Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.