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About the Role

Provide supervision to a team of residential staff, overseeing the functioning of overnight counselors in residential programs and ensuring compliance with agency policies and regulations.

Responsibilities

Oversee and supervise all aspects of the assigned residential program(s) and assure that appropriate and necessary services are delivered.
Provide coverage at all residential sites as needed, ensuring oversight as scheduled with management.
Ensure that all program guidelines, protocols, policies, procedures and regulations are followed.
Participate in the recruitment, hiring, training and ongoing evaluation of residential staff.
Develop a sense of team through training and ongoing supervision, support and evaluation of residential staff, including disciplinary actions.
Provide ongoing structured weekly supervision to Full Time staff members and Monthly supervision to Part Time Staff members.
Collaborate with Housing Supervisors to develop staff schedules and ensure adequate coverage for overnight shifts.
Ensure residents receive appropriate restorative, rehabilitative, and tenancy support services.
Directly participate in the delivery and documentation of resident services when necessary.
Oversee all medication monitoring procedures and complete tasks when on-site as needed.
Review medication logs/EMAR on a daily basis to ensure all procedures are followed.
Ensure a clean, safe, and homelike environment at all sites.
Ensure proper maintenance and upkeep of the site in collaboration with facilities and management.
Ensure overnight staff complete daily overnight checklists.
Ensure all residents are treated with dignity and respect and participate in their service and support plans.
Organize and encourage respectful interactions between residents and offer supports and training.
Review and approve all time off requests, time sheets and travel expenses for staff within 48 hours.
Serve as a liaison with outside service providers and advocate for resident needs.
Ensure appropriate discharge planning activities occur for all residents.
Conduct routine oversight and monitoring of all client records for accuracy and compliance.
Provide direction and support to staff for crisis intervention, staffing needs, and other important information.
Serve as the contact for overnight staff to answer calls, texts, or messages for assistance, crisis situations, or incidents.
Email "on-call report" emails daily to summarize calls from the night.
Ensure all incidents and accidents are reported within 24 hours and complete/review documentation.
Maintain and submit statistical, client, and program data as required.
Assume the responsibilities and tasks of all staff roles in their absence.
Support the use of data in clinical supervision to inform decision-making.
Identify and implement quality improvement trainings and activities.
Cultivate a culture of inclusion for all employees.
Adhere to all safety protocols and procedures.
Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
Utilize relevant knowledge or experience regarding health and safety protocols.
Perform other duties as assigned.

Requirements

Minimum of one year supervisory experience or two years of experience in a residential program.

Skills

Supervision
Team development
Staff scheduling
Medication monitoring
Crisis intervention
Data management
Quality improvement
Inclusion
Safety protocols

Location

Residential programs

Work Type

Full-time
Overnight shifts

Experience Level

Supervisory experience

Education Level

Associate's Degree
Bachelor's degree preferred

Benefits

Medical
Dental
Vision
$0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
Flexible Spending Account
403(b) retirement plan
Long Term and Short Term Disability
Legal Plan
Dependent Care Expense Account
Life Insurance/Supplemental Life Insurance
Pet Insurance
HRA
Training programs including a Mentorship program
Eligibility for Federal/Public Student Loan Forgiveness
Career growth and Promotional opportunities
Employee Perks and Discounts
5 Personal Days
10-20 Vacation Days
12 Sick Days
12 Company Paid Holidays

About the Company

CN Guidance & Counseling Services inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.
Awarded Newsday/Dan papers Top Long Island Work Place 2019-2026, 8 years in a row.
Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.

Equal Opportunity

It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.