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About the Role

The Global Crisis & Reputation Risk practice is seeking a senior-level crisis management professional to join their team. This role will focus on Data Security & Privacy (DSP) work, supporting clients in preparing for, managing, and recovering from cybersecurity, data security, and privacy risks and incidents. The ideal candidate will have a strong track record in developing communications strategies and providing reputational counsel.

Responsibilities

Counsel clients on complex cybersecurity/data security and privacy crises, as well as other issues affecting trust and reputation.
Help clients prepare for and respond to cybersecurity/data security and data privacy incidents, including ransomware attacks and breaches.
Support client preparedness through playbooks, trainings, and tabletops.
Support other issues and crisis matters such as product recalls, litigation, labor matters, regulatory investigations, and societal issues.
Collaborate with counter-disinformation experts on cybersecurity and AI/disinformation intersection.
Strategically drive and develop crisis account work.
Lead operational and financial performance of account teams, ensuring quality work and timely client request handling.
Provide expert counsel based on the cyber communications landscape and business goals.
Develop holistic data security response communications plans and materials with clients' cyber counsel and forensics partners.
Translate complex cybersecurity, data security, and privacy issues into clear communications for various stakeholders.
Oversee junior staff by providing feedback and advancing work product.
Lead new business development efforts to grow the firm's DSP offering.
Demonstrate advanced writing skills and supervise the writing of others.
Set and lead strategic media relations courses.
Host internal trainings on DSP matters.
Manage billing and budgets.

Requirements

10 years+ of crisis management experience.
Experience running integrated account work.
Experience managing a team.
Experience growing account work with clients.
Able to work a hybrid schedule with 3 days a week in the Chicago, NYC, or D.C. office.
Able to be on site with clients as needed.
Have a bachelor’s degree in a related field.

Skills

Developing communications strategies.
Providing reputational counsel.
Preparing organizations for cybersecurity/data risks.
Leading crisis matters involving cybersecurity incidents.
Client counsel.
Stakeholder collaboration (legal, forensics, insurance, security, communications).
Team leadership.
Advanced writing skills.
Media relations.
Message development.
New business development.
Proposal development.
Problem-solving.
Coaching a team.

Location

Chicago
NYC
D.C.

Work Type

Hybrid
On-site as needed

Experience Level

Senior-level
10+ years

Education Level

Bachelor's degree in a related field

Salary/Compensations

$150,000 - $220,000 annually

Benefits

Medical and dental insurance
Vision
401K
Life insurance
Disability insurance
Paid time off
Travel assistance
Wellness programming
Annual bonuses

About the Company

The Global Crisis & Reputation Risk practice is one of the most respected and largest in the world, serving clients on complex crises with 100+ practitioners in more than 60 countries.
The Crisis & Reputation Risk team advises leading corporations, governments, and institutions on a broad range of crises including cybersecurity and data security incidents, data privacy matters, physical security risks, corporate malfeasance, societal issues, litigation, ethics and integrity matters, product and service risks, regulatory scrutiny, financial issues, and other events that affect trust, reputation, and business continuity.
DJEH offers a wide range of benefits and is proud to be an equal opportunity employer.

Equal Opportunity

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion.
We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law.
If you require a reasonable accommodation in any part of the employment process, please let us know.