Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Alarm Operator role.
Rezi rewrites your resume against Johnson Controls's job description. Free.
Tailor your resume to this Alarm Operator role.
Rezi rewrites your resume against Johnson Controls's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Alarm Operator posting at Johnson Controls — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Alarm Operator posting at Johnson Controls — free, in seconds.
About the Role
This role provides administration and monitoring of physical access security for a major client, allowing remote monitoring of multiple locations by a specialized team. Procedures are customized to client needs, and the role supports CMC Operations.
Responsibilities
- Monitor alarms (Access & CCTV) to meet SLA.
- Provide support to other CMC teams.
- Monitor CCTV system by performing periodic audits of site cameras.
- Office environment exposure.
- Working hours can be 8, 10, or 12-hour shifts, Monday to Sunday, Holidays included.
- Extended periods of desk-based work, with approximately 85% of the time spent seated, using a keyboard, and working on a computer.
- Employees may be asked to remain beyond their scheduled shift if there is a delay in relief coverage.
- Employee may be required to fulfill the position at the client’s site for Business Continuity Process.
Requirements
- Minimum of a High School Diploma.
- Criminal Background Certificate.
- Familiarity with computers, local area networks (LANs), and common software applications, including Microsoft Office.
- Superior organizational and interpersonal skills.
- Excellent written, listening, and verbal skills are essential.
- Excellent knowledge of dispatch processes and protocols.
Skills
- Knowledge of Genetec Security Desk/Mission Control systems is beneficial.
- Comprehensive knowledge of CMC Monitoring Software operations is an asset.
- Good knowledge of basic network configuration is an asset.
Location
- Remote
Work Type
- Full-time
- Onsite
Education Level
- High School Diploma
Salary/Compensations
- $22.00/hour (union rate), increasing to $22.77/hour effective December 13, 2026.
Benefits
- Competitive pay.
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
- Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- JCI Employee discount programs (The Loop by Perk Spot).
- Benefits are provided through a local labor union aligned with a collective bargaining agreement.
About the Company
- Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
- For more than 140 years, Johnson Controls has delivered performance where it really matters.
- Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Equal Opportunity
- Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”).
- When requested, accommodation will be provided throughout all stages of the recruitment and selection process.
- To request accommodation, please contact us.
- Any information you provide related to accommodation measures will be treated as confidential.
- A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.