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About the Role
Johnson Controls is seeking a skilled Suppression Installer / Service Technician to inspect, service, troubleshoot, repair, and install various fire suppression systems. This role involves direct customer interaction to ensure system safety, compliance, and effectiveness, requiring exceptional service and technical expertise.
Responsibilities
- Install, inspect, test, maintain, troubleshoot, and repair portable fire extinguishers, kitchen hood suppression systems, clean agent suppression systems, and gas suppression systems.
- Service and install equipment from multiple manufacturers, including Simplex and ANSUL systems.
- Read and interpret blueprints, diagrams, specifications, schematics, submittals, operational manuals, and system programming documentation.
- Perform routine and complex service tasks independently or assist senior technicians.
- Program, troubleshoot, and verify proper operation of suppression system products.
- Manage daily service calls and customer interactions professionally and efficiently.
- Accurately identify, document, and communicate system deficiencies.
- Provide recommendations based on manufacturer specifications and applicable fire protection codes.
- Complete Fire Protection Deficiency Reports and communicate required repairs or upgrade opportunities.
- Maintain accurate service records, inspection forms, and required documentation.
- Professionally represent the company at customer sites.
- Maintain appropriate vehicle stock levels, equipment, tools, and supplies.
- Follow all company safety policies and procedures, including DOT-required safety practices.
- Ensure compliance with applicable industry standards, codes, and regulations.
- Attend required training sessions, certifications, meetings, and continuing education programs.
- Support business development efforts by identifying potential sales opportunities.
- Perform additional duties as assigned.
Requirements
- High School Diploma or GED equivalent.
- Experience with gas suppression systems.
- Valid driver's license with an acceptable driving record.
- Must be at least 18 years of age.
- Customer service experience.
- Ability to lift, carry, and move equipment and tools weighing up to 50 pounds.
- Ability to work safely and consistently follow established safety procedures.
- Self-motivated individual with the ability to work independently and manage priorities with minimal supervision.
- Strong troubleshooting, communication, and organizational skills.
- Frequently lift and carry equipment, tools, and materials up to 50 pounds.
- Work in commercial, industrial, and customer facility environments.
- Ability to climb ladders, work overhead, and perform physical service-related tasks.
- Ability to travel locally to customer sites as needed.
Skills
- Fire suppression systems installation
- Fire suppression systems inspection
- Fire suppression systems service
- Troubleshooting fire suppression systems
- Repairing fire suppression systems
- Portable fire extinguishers
- Kitchen hood suppression systems
- Clean agent suppression systems
- Gas suppression systems
- Simplex systems
- ANSUL systems
- Blueprint interpretation
- Diagram interpretation
- Schematic interpretation
- Submittal interpretation
- Operational manual interpretation
- System programming
- Customer service
- Documentation
- Communication
- Organization
- Safety procedures
- DOT safety practices
- NFPA codes
- Fire protection industry standards
Location
- Local customer sites
Work Type
- Full-time
- Hourly
Experience Level
- Entry Level
- Experienced
Education Level
- High School Diploma or GED
- NICET Level II Certification in Fire Suppression Systems (Preferred)
- NAFED Suppression Certification (Preferred)
Salary/Compensations
- $29.00-40.00 per hour
Benefits
- Competitive benefits package
About the Company
- Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization.
- Helps customers use energy more productively, reduce carbon emissions, and operate with precision and resilience in industries like data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
- Has been delivering performance for over 140 years.
- Backed by advanced technology, lifecycle services, and an industry-leading field organization.
- Elevates customer performance, turns goals into real-world results, and helps move society forward.
Equal Opportunity
- Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
- EEO is the Law.