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About the Role
The Medical Secretary is an integral part of the busy, dynamic, and growing academic Endocrinology clinics at Mount Sinai Hospital. This role requires sound judgment and independence in managing day-to-day program activities, with a strong commitment to quality customer service, problem-solving, and communication.
Responsibilities
- Coordinate clinic operations, including physician schedules, daily clinic lists, weekly calendars, and meeting/appointment organization.
- Prepare examination and consultation rooms, ensuring adequate supplies.
- Accompany patients for physical examinations and procedures.
- Process clinic billings and reconcile outstanding OHIP billings.
- Support academic activities such as booking seminars, teaching sessions, observer status, and research student meetings.
- Book patient follow-up and new patient appointments, including arranging interpreters.
- Coordinate diagnostic testing, flag abnormal results, and follow up with patients.
- Coordinate pre-operative appointments with the clinic and the Pre-Admission Unit (PAU).
- Prepare new patient packages and OR packages.
- Manage incoming mail, faxes, and telephone inquiries, directing calls appropriately.
- Prepare annual Academic Activity Report and Points Document (AFP).
- Type draft medical/legal patient-related and personal correspondence.
- Perform other duties consistent with the job classification.
Requirements
- Successful completion of post-secondary education in office administration or a related field.
- 1 year of related administrative experience.
- Educational or work experience with office administration.
- Previous experience with medical records and maintaining an electronic medical record (EMR) program.
- Accuro experience is an asset.
- Previous experience in a healthcare or academic setting is preferred.
- Demonstrated satisfactory work performance and attendance history.
Skills
- Advanced technical skills and proficiency with MS Office and other medical software.
- Superior organization skills and ability to prioritize competing tasks.
- Strong work ethic, professionalism, dependability, and reliability.
- Ability to make decisions, exercise judgment, and take initiative.
- Medical dicta-typing skills.
- Flexibility to work efficiently in a fast-paced, multitasking, and dynamic environment.
- Excellent oral and written communication skills.
- Excellent interpersonal and professional skills.
- Ability to work with an established team and/or independently.
Location
- Mount Sinai Hospital
Work Type
- Full Time
Experience Level
- 1 year of related administrative experience
Education Level
- Post-secondary education in office administration or related field
About the Company
- Sinai Health is a state-of-the-art medical clinic electronically integrated with Accuro, Canada’s number one single platform EMR.