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About the Role
We are seeking a motivated and detail-oriented Legal Collector to join our team. The ideal candidate will be responsible for managing delinquent accounts, coordinating legal collection efforts, and maintaining compliance with all applicable laws and regulations.
Responsibilities
- Manage a portfolio of delinquent accounts and pursue collection efforts.
- Review accounts for legal action and coordinate with attorneys, and third-party agencies.
- Negotiate payment arrangements and settlements with customers.
- Prepare and maintain accurate documentation, case notes, and legal records.
- Monitor judgments, garnishments, and bankruptcy filings.
- Ensure compliance with Collections and Debt Settlement Services Act, Provincial and Federal regulations, and company policies.
- Research and locate customers using skip-tracing tools and public records.
- Meet collection goals while maintaining professionalism and customer service standards.
Requirements
- Previous collections, legal collections, or litigation support experience preferred.
- Strong negotiation, communication, and problem-solving skills.
- Ability to manage multiple accounts and deadlines in a fast-paced environment.
- Proficiency with Microsoft Office and collection management software.
- Knowledge of debt collection laws and legal processes is a plus.
- Various shifts are offered depending on the department evening shift for all departments availibility required
- High speed internet with ethernet cord connection (our system is not compatible with WIFI)
- Smart Phone with Microsoft Authenticator app to connect to VPN
Skills
- Negotiation
- Communication
- Problem-solving
- Microsoft Office
- Collection management software
- Debt collection laws
- Legal processes
- Skip-tracing
Location
- Toronto, Ontario
Work Type
- Hybrid
- Onsite (for training)
Salary/Compensations
- $22-25/hour
About the Company
- Company Office Location: 1100-325 Milner Ave Scarborough, Ontario