Senior Linux and Cloud Administrator | Global Cloud Ops LLD | Pacemaker Operations | Toronto
SAP IT Business Systeme · CA
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About the Role
The Senior Linux & Cloud Administrator is responsible for the 24x7 availability of SAP systems running in SAP PCO, acting as a primary technical owner and strategic advisor for customer cloud landscapes. This role drives stability, optimization, and continuous improvement across SAP Global Cloud Operations, ensuring proactive risk management, architectural guidance, and end-to-end technical governance.
Responsibilities
- Independently own the end-to-end technical health of customer cloud landscapes.
- Provide expert guidance on cloud architecture and technology roadmaps.
- Identify risks early and lead resolution of critical issues.
- Establish and enforce technical governance.
- Oversee lifecycle events.
- Support SAP S/4HANA and Clean Core adoption.
- Drive automation and continuous improvement initiatives.
- Ensure stability, performance, scalability, and compliance of customer cloud landscapes.
- Oversee key lifecycle events including upgrades, migrations, and DR testing.
- Respond, troubleshoot and address alerts & incidents in the Linux OS or infra layer – VMWare/ Azure/ AWS/ GCP/IBM Cloud/Ali Cloud/BareMetal.
- Act as a L3/L4 escalation point for productive issues.
- Follow change management processes during service request execution.
- Seek opportunities to streamline standard operating procedures through automation.
- Conceptual design, configuration and administration of cloud platform based on Linux operating systems in Azure, AWS, Google Cloud, IBM Cloud, Ali Cloud as well as in SAP data centers.
- Support standardization and simplification of server operations using software tools and automation.
- Focus on stability and reliability of the environment to run business-critical systems of our customers.
Requirements
- 8+ years of related professional experience.
- Advanced technical background of Linux based server operating systems.
- Applicable experience with OS operation, upgrades and security patching.
- Advanced expertise in Cloud providers such as AWS, Azure, GCP, IBM Cloud, Ali Cloud.
- Advanced knowledge in Hyperscalers network topics, including VPN, VPC, NAT gateways, and Security groups.
- Proficient in handling infrastructure topics like DNS, LDAP, NTP, Proxy etc.
- Good understanding of IT security, OS hardening.
- Experience in Scripting (e.g., Shell, Python, Go, etc).
- Experience with Infrastructure-as-Code tools like Ansible.
- Ability to create good documentation for junior colleagues to implement technical plans as per customer requirements.
- Experience with server operations in large environments and in public clouds – Azure, AWS, GCP, IBM Cloud, Ali Cloud.
- Fluency in English language.
- Expert Linux Administrator.
- Expert in at least one of the public cloud administrations – Azure, AWS, GCP, IBM Cloud, Ali Cloud.
- Ability to continuously acquire new knowledge in an independent and forward-thinking way.
- Good analytical and solution-oriented thinking.
- Very good communication and networking skills.
- Robust customer service focus.
- Very good English language skills.
- Must feel comfortable working in a fast paced, dynamic and flexible environment.
- Operate successfully in a global 24x7 International environment.
Skills
- Linux OS
- Cloud Architecture
- Technology Roadmaps
- Risk Management
- Technical Governance
- SAP S/4HANA
- Clean Core Adoption
- Automation
- Continuous Improvement
- Cloud Operations
- VMWare
- Azure
- AWS
- GCP
- IBM Cloud
- Ali Cloud
- BareMetal
- Shell Scripting
- Python Scripting
- Go Scripting
- Ansible
- DNS
- LDAP
- NTP
- Proxy
- IT Security
- OS Hardening
- Network Topics
- VPN
- VPC
- NAT Gateways
- Security Groups
Location
- Global
Work Type
- 24x7
- Full-time
Experience Level
- Senior
- 8+ years
Salary/Compensations
- CAD 97800 - CAD 202400
Benefits
- Variable incentive opportunities
- Additional benefits
About the Company
- SAP Private Cloud Operations (PCO) Delivery is a private cloud managed services provider who offers SAP applications in the HANA Enterprise Cloud.
- With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
- As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology.
- For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
- SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
- At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
- We ultimately believe in unleashing all talent and creating a better world.
Equal Opportunity
- Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.