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About the Role
StubHub is seeking an Engineering Manager to lead the team responsible for performer landing and event selection experiences. This role requires technical and commercial leadership to drive measurable business results, navigate ambiguity, and build a high-performing engineering team. You will own the quality and execution of highly visible consumer experiences, improving product thinking, experimentation, technical judgment, and talent development.
Responsibilities
- Drive measurable commercial impact by identifying customer problems, defining success metrics, and connecting engineering investments to improvements in conversion, engagement, retention, and GMS.
- Lead through experimentation by partnering with Product, Design, and Data to form hypotheses, deliver experiments, evaluate results, and use learnings to inform investments.
- Create clarity and execute quickly by turning ambiguous problems into focused plans, making decisions with incomplete information, removing blockers, and ensuring timely, quality delivery.
- Raise the bar on talent density by hiring exceptional engineers, establishing clear expectations, coaching performance, developing senior technical leaders, and making principled talent decisions.
- Own technical quality by engaging in system design and code reviews, challenging architectural decisions, and guiding tradeoffs across scalability, reliability, performance, security, and maintainability.
- Apply AI thoughtfully by identifying opportunities in customer experiences and engineering workflows, establishing evaluation methods, quality thresholds, and safeguards.
- Partner across the business with Product, Design, Data, Marketing, and other engineering teams, bringing customer, commercial, and technical judgment to roadmap decisions.
Requirements
- 7+ years of software engineering experience, including technical ownership of production systems and business-critical customer experiences.
- 3+ years of direct people leadership experience, with ownership of hiring, coaching, performance reviews, promotions, performance improvement, and talent decisions.
- Experience leading engineering for consumer-facing web or mobile products measured by commercial or customer outcomes (e.g., conversion, revenue, retention, engagement).
- Strong technical judgment and recent experience in code reviews, system-design reviews, and architectural decisions.
- Demonstrated success using experimentation, customer evidence, and data to make product and engineering investment decisions.
- Proven ability to work from first principles, create direction without a complete playbook, prioritize ruthlessly, and deliver under tight timelines.
- Experience applying AI to customer products or engineering workflows, with an understanding of quality evaluation, guardrails, and measurable impact.
- A track record of building high-performing teams, delivering candid feedback, developing senior engineers, and holding a consistently high performance bar.
Skills
- Product thinking
- Experimentation
- Technical judgment
- Talent development
- System design
- Code review
- Scalability
- Reliability
- Performance
- Security
- Maintainability
- AI application
- Customer insight
- Data analysis
- Prioritization
- Agile methodologies
Location
- New York City, NY
Work Type
- Hybrid (3 days in office/2 days remote)
Experience Level
- 7+ years of software engineering experience
- 3+ years of direct people leadership experience
Salary/Compensations
- $300,000—$400,000 USD
Benefits
- Accelerated Growth Environment
- Autonomy to lead experiments and tests on a massive scale
- Top Tier Compensation Package (competitive base, equity, and upside)
- Flexible Time Off (unlimited)
- Comprehensive Benefits Package
- 401k
- Premium Health, Vision, and Dental Insurance options
- Paid parental leave
About the Company
- StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere.
- We service customers in 195 countries in 33 languages and 49 available currencies through StubHub in North America and viagogo, our international platform.
- With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.
Equal Opportunity
- We are an equal opportunity employer and value diversity on our team.
- We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.