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About the Role
The Transportation Specialist Lead oversees the day-to-day workload of Transportation Specialists through hands-on direction, ensuring optimal use of resources and adherence to company standards and client agreements.
Responsibilities
- Prepare and control daily routines and assignments to optimize vehicle and resource usage, meeting Access SOP standards and Client Service Level Agreements.
- Assign tasks and manage Transportation Specialists based on daily workload and time worked.
- Promote and enforce safety and security policies, ensuring compliance with OSHA regulations and prompt reporting of accidents.
- Ensure the security and protection of vehicles and client records at all times.
- Verify that all safety, security, and compliance equipment on vehicles is available, operational, and used correctly.
- Maintain on-time performance for all transportation activities and notify Client Care of service issues.
- Evaluate routes and team member performance through ride-along evaluations.
- Edit and delete un-reconciled Communication Sessions daily.
- Train team members on systems, scanners, workflows, and vehicle operation procedures, providing performance feedback.
- Comply with all SOP, HR, and Company policies and guidelines.
- Communicate regularly with direct supervisor about potential issues.
- Participate in all Work Order closures.
- Participate in meetings and training courses.
- Travel between facilities when necessary.
- Collaborate with team members.
- Communicate and respond to Client Care through Sales Force.
- Comply with all company policies and procedures.
- Perform other duties as assigned by Supervisor.
- Cover routes/rushes as required.
Requirements
- High school diploma or equivalent.
- 3 years of past work experience in a service industry and/or a team-focused environment preferred.
- Prior experience leading service-oriented teams required.
- Must be able to drive various vehicles within their driving class.
- Valid driver's license (clean of violations).
- Must possess basic computer skills.
- Must have basic supervisory skills.
- Ability to complete paperwork accurately.
- Ability to understand the importance of detail and accuracy.
- Ability to work collaboratively in a team environment.
- Ability to adhere to and enforce all security procedures.
- Must have the ability to guide and educate team members on daily activities.
- Routine lifting of 20-50 pounds.
- Routine scanning of materials.
- Overhead reaching.
- Routine bending and stretching.
- Routine pushing and pulling boxes and pallet jacks.
- Must be able to climb stairs and use tools to maneuver materials.
- Candidates who advance will be asked to complete a background check.
Skills
- Strong communication and presentation skills.
- Basic computer skills.
- Basic supervisory skills.
- Ability to complete paperwork accurately.
- Ability to work collaboratively.
- Ability to adhere to and enforce security procedures.
- Ability to guide and educate team members.
Location
- United States
- Canada
- Central America
- South America
Work Type
- Full-time
Experience Level
- 3 years of past work experience in a service industry and/or a team-focused environment preferred
- Prior experience leading service-oriented teams required
Education Level
- High school diploma or equivalent
Salary/Compensations
- $25-$27 per hour based on experience and skills
Benefits
- Comprehensive health benefits including Medical, Dental, Vision, and Life Insurance
- Paid time off package including vacation, sick days, and personal days
- Retirement savings plan with company match
- Company-provided uniforms and required safety equipment
- Paid training and development opportunities
About the Company
- Access is the largest privately-held records and information management (RIM) services provider worldwide, with operations across the United States, Canada, Central and South America.
- Access helps companies manage and activate their critical business information to make them more efficient and more compliant through offsite storage and information governance services, scanning and digital transformation solutions, document management software including CartaHR, and secure destruction services.
- We are committed to exceeding the expectations of our clients, company and community.
- We focus on protecting and managing the information for millions of people.
- Our mission is to advance how the world manages information with the very best service.
Equal Opportunity
- All qualified applicants will receive consideration for employment.
- EEO/AA/Minorities/Females/Disabled/Vets