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About the Role
The Director of Human Resources is Frost Valley YMCA's senior HR leader, responsible for the full employee life-cycle for both year-round and seasonal staff. This role ensures safe hiring practices, compliance, fair handling of sensitive matters, accurate payroll data, and equipped managers.
Responsibilities
- Develop and execute people strategy, including workforce planning, organizational design, and HR capacity.
- Advise leadership on workforce planning, organizational design, staffing, and succession planning.
- Partner on the annual personnel budget, salary structure, and benefits strategy.
- Lead organizational change efforts and communicate changes to staff.
- Supervise, develop, and evaluate the HR Generalist.
- Plan HR capacity for seasonal hiring, including staff, budget, and tools.
- Lead engagement and recognition initiatives.
- Analyze turnover, hiring, seasonal staffing, and engagement data to recommend actions.
- Conduct thorough, objective, and confidential investigations into employee complaints and concerns.
- Advise managers on discipline, terminations, accommodations, and other sensitive matters.
- Escalate concerns involving senior leaders directly to the CEO and engage outside counsel when needed.
- Set recruitment strategy for year-round and seasonal hiring.
- Own youth-safety screening standards and review background check results.
- Oversee job postings, interview scheduling, offer letters, and new hire paperwork.
- Oversee background check processing, I-9 verification, and certification collection.
- Oversee onboarding logistics and new hire orientation scheduling.
- Lead the performance management process and train supervisors on the competency model.
- Identify training needs and develop opportunities for staff and supervisors.
- Approve job descriptions and their placement in the salary structure.
- Maintain the salary structure and recommend pay ranges using market data.
- Lead benefits renewals and plan decisions, including the YMCA Retirement Fund.
- Decide complex leave and accommodation cases.
- Oversee benefits enrollment, eligibility, and open enrollment logistics.
- Oversee reconciliation of benefits deductions with Finance.
- Oversee routine leave paperwork, including FMLA and New York Paid Family Leave.
- Review and approve all payroll changes before submission to Finance.
- Maintain separation of duties between HR employee records and Finance payment records.
- Oversee HRIS data entry, personnel files, and the payroll change report.
- Ensure HR policies and practices comply with federal, New York State, and local employment law.
- Maintain the employee handbook and HR policies, including hybrid and remote work policies.
- Monitor legal changes, support audits, and work with outside counsel.
- Oversee workers' compensation and unemployment claim filings.
- Oversee wage notices, required postings, and routine compliance filings.
- Oversee standard HR reports, routine employee questions, and exit interviews.
- Perform other duties as assigned.
Requirements
- Seven or more years of progressive HR experience.
- At least three years supervising HR staff or leading an HR function.
- Working knowledge of federal and New York State employment law, benefits, and leave administration.
- Experience conducting workplace investigations and advising managers on complex employee relations matters.
- Experience working with Finance on payroll inputs, benefits billing, and personnel budgets.
- Proficiency with an HRIS and Google Workspace.
- Sound judgment and the highest standard of confidentiality.
- Clear written and verbal communication skills.
Skills
- People strategy and leadership
- Employee relations and investigations
- Talent acquisition and youth safety
- Performance and Professional Development
- Compensation, benefits, and leave administration
- HR data and payroll controls
- Compliance, policy, and reporting
- HRIS proficiency
- Google Workspace proficiency
- Communication skills
- Judgment
- Confidentiality
Location
- Frost Valley facilities
Work Type
- Full-time
- Hybrid
- Onsite
Experience Level
- Director level
- Senior HR leader
Education Level
- Bachelor's degree in human resources, business, or a related field, or equivalent experience.
- SHRM-CP or SHRM-SCP, or PHR or SPHR certification.
Benefits
- Benefits renewals and plan decisions
- YMCA Retirement Fund
About the Company
- Frost Valley YMCA is an equal opportunity employer.
Equal Opportunity
- Frost Valley YMCA is an equal opportunity employer.