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About the Role
The Office Services Coordinator is the front face of our New York corporate headquarters, responsible for creating a welcoming and professional experience for associates, customers, and guests. This hospitality and workplace services role manages reception, visitor support, showroom and meeting readiness, catering coordination, and office amenities, while maintaining clean and organized front-of-house spaces. The role also offers exposure to different business areas, with opportunities to assist Sales, Design, Merchandising, and other teams.
Responsibilities
- Serve as the first point of contact for associates, customers, guests, vendors, and visitors.
- Maintain reception, lobby, showrooms, and guest restrooms to be clean, stocked, organized, and presentation-ready.
- Manage showroom reservations and support conference room scheduling, setup, breakdown, and resets.
- Coordinate catering requests, deliveries, setup, and breakdown, and maintain vendor information and insurance certificates.
- Manage weekly grocery and hospitality ordering, and maintain inventory of refreshments, coffee, pantry, kitchen, and office supplies.
- Anticipate busy periods and proactively communicate with the Office Administrator for additional support needs.
- Maintain the employee Cafe information screen and create engaging content.
- Provide backup support for employee-facing and back-office Office Services functions.
- Assist other corporate teams with showroom, sample, product, event, administrative, and project support as capacity allows.
- Perform other duties as required or assigned.
Requirements
- Reliable, organized, service-minded, and proactive.
- Comfortable adjusting priorities and moving between responsibilities.
- Ability to work independently and take initiative.
- Ability to recognize when additional support is needed.
- Ability to regularly move throughout the office, assist with meeting and event setup, and lift or carry up to 25 pounds.
Skills
- Strong organizational skills
- Strong communication skills
- Strong customer service skills
- Strong prioritization skills
- Working knowledge of Microsoft 365 preferred
Location
- New York, NY
Work Type
- 100% on-site
- Full-time
Experience Level
- 1-3 years of experience in hospitality, office services, reception, workplace experience, customer service, or a similar service-oriented environment.
Education Level
- Associate degree in Business Administration, Hospitality, Fashion Merchandising, or a related fashion field required
- Bachelor's degree preferred
Salary/Compensations
- $26.00-$29.00 per hour
Benefits
- Competitive base compensation
- Three weeks of paid time off within the first year of employment
- Paid holidays
- Company-provided life insurance
- Company-provided short-term disability
- Company-provided long-term disability
- Company-provided paid parental leave
- Health insurance options with low employee contributions
- Vision insurance options with low employee contributions
- Dental insurance options with low employee contributions
- Commuter benefit plan
- Optional supplemental life insurance
- Optional pet insurance
- Optional accident and critical illness insurance at group rates
- 401(k)
- Unlimited access to an award-winning online fitness and wellness program
About the Company
- Randa Apparel & Accessories is one of the world's leading fashion clothing and accessories companies, operating across 11 countries with a portfolio of 30+ iconic brands.
- RAA has over 100 years of industry leadership, producing exceptional products and services.
- RAA empowers its associates, creates growth opportunities, and strives to be the best place to build a career.
Equal Opportunity
- We empower our associates, create growth opportunities at every level, and strive to make RAA the best place to build a career.
- Want to work in a diverse, equitable, and inclusive workplace where associates are encouraged to bring their true, authentic selves? Apply today and fashion your future with RAA.