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About the Role
This is a clerical position involving a variety of activities within well-defined procedures. Some work will be performed in Spanish, requiring bilingual communication skills. Duties are carried out under direct supervision, with potential for some independent judgment.
Responsibilities
- Checks items, data, or names in files for accuracy and completeness.
- Searches files for information.
- Prepares new file folders.
- Sorts and distributes mail.
- Enters data into a personal computer.
- Answers telephone and provides information about office functions and services.
- Refers telephone calls to the proper office and personnel or takes messages.
- Greets visitors and refers them to the appropriate person.
- Schedules meetings and appointments.
- Performs Spanish-English and English-Spanish translations.
Requirements
- High school diploma or equivalent.
- Associate's degree in business management, secretarial science, office technology, or a closely related field; OR two years of full-time experience (or its part-time equivalent) performing general clerical activities.
Skills
- Ability to alphabetize names and categories.
- Ability to spell correctly.
- Ability to compare numbers accurately.
- Ability to compare names and narrative information accurately.
- Ability to maintain records and files.
- Ability to communicate orally, clearly.
- Ability to deal tactfully with the public and office personnel.
- Ability to read, write, and speak Spanish.
- Knowledge of office policies, procedures, and terminology.
Education Level
- High school diploma or equivalent
- Associate's degree