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About the Role
Store Managers are expected to spend the vast majority of their time on managerial work, including leading and managing a team, ensuring a great customer experience, and achieving desired results. Minimal time is expected for non-managerial tasks.
Responsibilities
- Lead and manage all aspects of the store, ensuring compliance with SOPs, Company programs, laws, and requirements.
- Deliver sales plan/profit plan and other KPIs, managing the store team to achieve their role KPIs.
- Lead the execution of customer brand promises.
- Implement and lead shrink and safety programs to deliver goals.
- Use company tools to set, prioritize, and communicate goals, providing overall management to team members and customers.
- Staff the store with qualified Team Members: Hire, train, observe, and coach the team; lead performance management and disciplinary processes; identify talent and develop Team Members for advancement.
- Interact with others respectfully, remain positive, promote organizational vision and values, and serve as a role model.
- Serve as Manager on Duty (MOD).
- Maintain operational understanding of all store departments and ensure Managers are cross-trained in Custom Framing selling and production.
- Perform other duties as assigned.
Requirements
- 5+ years of retail experience, including specialized knowledge of inventory management, merchandising, and customer service excellence.
- 2+ years of experience directly supervising a diverse team, including performance management and talent development.
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Some lifting of heavy items and accessing high shelves by ladder or similar equipment.
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Location
- BAYSHORE, NY
Work Type
- Full-time
Experience Level
- 5+ years retail experience
- 2+ years supervisory experience
Salary/Compensations
- $80,300.00 - $107,100.00
Benefits
- 401(k) with employer match
- Employee Assistance Program
- Medical, dental, and vision coverage
- Telemedicine services
- Flexible spending accounts
- Commuter benefits
- Tuition assistance
- Adoption assistance
- Various voluntary insurance options
- Employee discounts
- Access to partner discount programs
About the Company
- The Michaels Companies Inc. fuels the joy of creativity and celebration as the leading destination for creating and celebrating in North America.
- Operates over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca.
- Also owns Artistree, a manufacturer of custom and specialty framing merchandise.
- Founded in 1973 and headquartered in Irving, Texas.
- Michaels is the best place for all things creative.
Equal Opportunity
- Michaels is an Equal Opportunity Employer.
- We are here for all Team Members and all customers to create, innovate and be better together.
- Michaels is committed to the full inclusion of all qualified individuals.
- Michaels will assure that people with disabilities are provided reasonable accommodations.