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About the Role
New Balance is seeking associates to engage, excite, educate, and entertain consumers, acting as brand ambassadors with a passion for stockroom operations.
Responsibilities
- Provide superior product knowledge and service techniques to meet customer stock needs.
- Develop product knowledge to educate customers on features and benefits.
- Measure and fit customers to appropriate products, communicate promotions, and review features/benefits.
- Maintain a neat and organized sales floor, including stock and inventory functions like labeling, price marking, and merchandising.
- Organize and fill the sales floor to maximize sales.
- Complete stock transfers, RTVs, and cycle counts.
- Protect company assets by greeting customers, attaching/detaching security tags, reporting shrinkage/security violations, and monitoring floor merchandise.
- Perform other duties as required.
Requirements
- Must be a team player.
- Demonstrate customer service skills.
- Possess a passion for retail, sales, and stockroom operations.
- Show a desire to learn.
- Ability to perform basic math and general retail operational processes.
- Effective communication skills.
- Proven organizational skills.
- Flexible work schedule including weekends and holidays.
- Ability to work early hours for deliveries before store opening and occasional night shifts.
Skills
- Product knowledge
- Customer service
- Sales
- Stockroom operations
- Merchandising
- Inventory management
- Communication
- Organization
- Basic math
Salary/Compensations
- Competitive compensation
Benefits
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
About the Company
- New Balance is a growing sportswear brand looking for individuals to develop with the company.