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About the Role

The Sr Manager, Sales Training will be responsible for the design, development, delivery, and maintenance of training programs supporting the PSG Commercial Sales Teams. This role involves global support for new hire sales training, instructional design, and continuous process improvement.

Responsibilities

• Globally support design, execution, and management of the PSG Commercial New Hire Sales training program.
• Instructional design and delivery of synchronous and asynchronous training courses.
• Continually review processes and implement actions to improve training productivity.
• Deliver training to the PSG commercial sales team globally (up to 15% travel).
• Design and execute new hire training courses as part of an end-to-end development curriculum.
• Conceptualize and leverage a blended learning approach to maximize learning effectiveness.
• Incorporate deliberate practice, application, and reinforcement into the curriculum.
• Design and implement training program assessments and tools to measure competency and performance.
• Collaborate with SMEs to assess field training needs and design training programs.
• Measure training program effectiveness through participant evaluations and management feedback.
• Report on training program effectiveness and implement changes.
• Evaluate programs and make decisions regarding curricula development and implementation.
• Support the application and management of applicable training platforms.
• Maintain applicable training records accurately.
• Partner with HR, Marketing, and Regulatory to ensure training materials adhere to corporate guidelines.
• Leverage tools and technology to design, deploy, and determine training program effectiveness.
• Work cross-functionally within the Sales Training Team and across PSG to design, deliver, and refresh training initiatives.
• Implement strong project management skills for the entire design and delivery process.
• Develop expertise in using existing and learning new technology solutions.

Requirements

• Must be a leader and perform each essential duty satisfactorily.
• 8+ years’ experience in diagnostic, healthcare and/or medical device sales training and curriculum design.
• Prior sales experience required.
• Strong knowledge and experience with instructional design and application of adult learning principles, blended learning approaches and evaluation methods.
• Strong track record of achievement in market/industry knowledge, clinical expertise, selling skills, sales results, and teamwork.
• Demonstrated success in working within a team setting and leading the development of programs aligned to business initiatives.
• Excels at building rapport and working cross-functionally.
• Proficient in multi-tasking, organization, and time management.
• Excellent written/verbal communication skills.
• Excellent organizational skills.
• Excellent project management skills.
• Exceptional attention to detail.
• Demonstrated ability to clearly articulate highly technical information to a diverse audience.
• Experience with Learning Management Systems (i.e., Brainshark, Proprofs, Docebo etc.).
• Experience with Sales Enablement Platforms (i.e., Seismic, Allego etc.).
• Experience using Customer Management Relationship (CRM) (Salesforce preferred) and reporting tools.
• Strong experience in graphics design.
• Exceptional PowerPoint skills.
• Strong experience using MS Office (i.e., SharePoint, Excel, Word, OneNote).

Skills

• Instructional design
• Adult learning principles
• Blended learning approaches
• Training program assessment
• Project management
• Graphic design
• PowerPoint
• Microsoft Office Suite (ppt, word, excel, Outlook, Teams, SharePoint, OneNote)
• Learning Management Systems (LMS)
• Sales Enablement Platforms
• Customer Relationship Management (CRM)
• Written communication
• Verbal communication
• Organizational skills
• Attention to detail

Location

• East Coast Remote
• Pennsylvania

Work Type

• Standard (Mon-Fri)
• Office
• Remote

Experience Level

• Sr Manager
• 8+ years experience

Education Level

• BA or BS

Salary/Compensations

• $119,400.00–$179,000.00

Benefits

• Variable annual bonus
• Choice of national medical and dental plans
• National vision plan
• Health incentive programs
• Employee assistance and family support programs
• Commuter benefits
• Tuition reimbursement
• 120 hours paid time off (PTO)
• 10 paid holidays annually
• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
• Accident and life insurance
• Short- and long-term disability
• 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP)

About the Company

• The Pharma Services Group (PSG) Sales Training team is part of the Commercial Operations Group.